This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2002 Expedition and am having problems with the front passenger seat belt unlatching. I looked it up and the 2001 was recalled. I contacted Ford and we took it to the local dealership and they confirmed that it is faulty but not covered in the recall. They won't fix it. It will cost about $150. There is obviously a defect and they have had many problems with their belts and they should fix the problem before more people are killed or injured. We haven't had an accident yet, but I won't ride in that seat.
Driver's side safety belt fails (disconnects) often. Service personnel at a Ford service center informed me that they knew of the defect as being a faulty female connection in the driver's side safety belt. They stated there had been no recall and they would not repair it without full costs being paid by me.
- Tucson, AZ, USA
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- Pickens, SC, USA