This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The #3 spark plug on my 2002 Ford Expedition ejected from the cylinder. I was told by a mechanic that this failure could have resulted in a fire in the engine compartment. I am now looking at a $2,200 repair bill!
On 7/3/2007 I heard a loud banging sound and smelled gas coming from under my engine. When I had it towed to sioux falls Ford, they said a spark plug had blown out. When I asked if that was a factory defect, I was told that the plug may have been put in incorrectly. I have never had the spark plugs replaced, so I knew it was a factory plug, but the technician said that they had no way of knowing that. I spent $800 to have the it re-thread. 4 weeks later, a different spark plug did the same thing. At that time, they told me that they would check all of the spark plugs to ensure that they were tight. 4 weeks after that, the ignition coil needed to be replaced in that plug and the plug needed to be replaced. They claimed that their repairs had not caused this, but I feel like I have been getting the run-around on all of this simply because I am a woman.
The contact owns a 2002 Ford Expedition. The contact heard a clinking noise coming from under the hood when the vehicle was started. She inspected the vehicle and noticed that the spark plug blew off. The mechanic confirmed the failure, but was unable to determine the cause. The consumer stated dealer informed her this is a common problem with Expedition, the mechanic had not repaired the vehicle. The powertrain was unknown. The current is 82,362 and the failure mileages was 76,400. Eq-10203932-4200, date received 12/12/07. Updated 12/12/07
- Tomball, TX, USA
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We were traveling at about 30-40 mph on a sharp curve on a freeway on-ramp. We experienced a loss of power and a very loud popping noise. We pulled over since driving at freeway speeds seemed impossible. We were stranded in a very dangerous spot about 100 feet in front of the freeway on-ramp. After aaa informed us it would be about an hour for a tow truck and an accelerating vehicle came within inches of our car, my family and I decided to abandon the vehicle and climb a very steep and dangerous embankment. I feared for my three kids and wife's the whole time waiting for the tow truck. We were towed to a Ford dealer where they told us( a week later) the number three spark plug had blown. The usual problem with these engines. The plug blows because there are only five threads for the spark plug in these aluminum heads. The new design from Ford now has 12 threads. We decided to have the whole engine replaced since this cost less than having two heads replaced. Its 5500 for the engine and 3500 per head. We wanted both heads since the other head would be prone to the same problem. I think Ford should own up to this problem because eventually there are going to be serious consequences to someone as a result of this. We were only inches away from this happening.
An original equipment never changed spark plug on my 2002 Ford Expedition suddenly and without warning blew off my engine, stripping the threads on the engine block. Prior to this failure, the engine was running well and without problems.
Blown spark plug on a 2002 Ford Expedition. Mileage:36046 cylinder number 3 I took the truck to Ford 4 days before the incident as I had been hearing a slight ticking nose coming from engine. Ford dealer told me to keep driving it until something bigger happened as my extended warranty might not cover all labor costs if they couldn't find the problem. Turns out it was small exhaust leak around the threads of the plug. Once the plug blew on the highway approximately 65 mph loud noise and loss of power. Now the vehicle needs a new head and will be with dealer for over a week.
On several separate occasions the engine has revved upon depression or release of the brakes. This causes the vehicle to lurch forward unexpectedly. The radio also becomes louder as if the speed sensitive volume is affected as well. I have notified the dealer but as they have been unable to duplicate the problem, they have not responded. Please help as I fear that this will eventually cause an accident.
A D V E R T I S E M E N T S
- San Diego, CA, USA