This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Expedition. The contact stated that while the vehicle caught on fire while parked. The contact called the fire department to extinguish the flames. The fire department advised that the fire started under the hood on the driver's side. The contact called the manufacturer regarding the fire and the manufacturer advised that they would send someone to further inspect the failure however, the manufacturer failed to send a representative. The vehicle was destroyed due to the fire. The failure mileage was 110,000.
The contact owns a 2002 Ford Expedition. While parked, the vehicle unexpectedly became engulfed in flames. The fire department extinguished the flames and determined that the fire originated from a defective wiring harness. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
The contact owns a 2002 Ford Expedition. The contact stated that the vehicle was parked and ignited in flames. The fire department was called to extinguish the fire. The vehicle was destroyed. There were no injuries. The fire department advised the contact that the fire originated from under the hood area but could not determine the exact cause of the failure. The vehicle was destroyed. The failure mileage was 110,000.
Driving to amusement park 1 1/2 hours from my house #2 spark plug blew out of engine. Had to stop and have vehicle towed to nearest Ford dealer. Spent $644.66 dollars to repair, and notified Ford Motor Company of problem. This is a common occurrence to this engine type and Ford knows about it and does nothing to fix it.
Sitting in a parking lot sounded like something hit my car. Engine started running very bad. For the 2 time a spark plug had blown out of the engine. Waiting on a tow truck again.
- Chesapeake, VA, USA
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As I was merging onto the freeway, I heard a loud bang followed by a motorcycle sound out of my engine my check engine light came on, upon taking it to the shop and paying $94.50 just to look at it, I learned that my spark plug and coil box had exploded out......the repair place told me this is a on going problem with Ford and charged me $400 to fix it... this should be a recall"????"
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- Hartwell, GA, USA