This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Expedition. While driving approximately 5 mph, the contact attempted to park the vehicle on a steep hill. She depressed the brake pedal, but the brakes did not engage. She did not park on the hill because she feared the vehicle would roll away. The dealer stated that the emergency brake was the cause of the failure. They replaced both brake cables, rotors, and rear pads. The current and failure mileages were 80,000.
- West Field, MA, USA
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- West Field, MA, USA