This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated after driving 55 mph on normal road conditions, a missing cap was noticed in the right front wheel. The plastic prongs fractured, and remained attached to the brackets. The contact purchased a new cap at the dealership. The same incident recurred after a year on the rear driver side wheel. The contact purchased another cap from the dealership. After an inspection of the other caps, cracks were noticed in every cap's prongs though the contact applied glue to prevent the caps from detaching. The manufacturer was contacted, who asked for the caps invoices, which the contact did not keep. The manufacturer promised a return call, which never occurred.
My wife was driving in the middle of traffic when she suddenly had no brakes. The brake pedal went all the way to the floor and failed to respond. She then began to pump them wildly and got some braking action. (this is in an new Ford Expedition with only 47,000 miles on the odometer. ) she drove in first gear to our local Ford dealer a few blocks away. A right front wheel bearing had already worn out-apparently a manufacturing defect, causing the wheel to become loose from the axle. As it came loose, the brake shoe and piston mechanism of the brake ceased to function. She was lucky that she hit no one else and that the wheel did not come off causing the vehicle to flip. She was fortunate she was not on the freeway at high speeds when this incident occurred. The service manager said she was lucky to get in before the wheel fell off the vehicle. I am appalled to think that an SUV that has only had soft on- road use and never used off -road could have a wheel bearing go out at such low mileage. Because of the high profile nature of the vehicle, the potential for flipping is even greater with this type of problem than poorly constructed tires. I am very angry that such a problem occurred with this vehicle, when it is not even two years old.
My wife was driving in the middle of traffic when she suddenly had no brakes. The brake pedal went all the way to the floor and failed to respond. She then began to pump them wildly and got some braking action. (this is in an new Ford Expedition with only 47,000 miles on the odometer. ) she drove in first gear to our local Ford dealer a few blocks away. A right front wheel bearing had already worn out-apparently a manufacturing defect, causing the wheel to become loose from the axle. As it came loose, the brake shoe and piston mechanism of the brake ceased to function. She was lucky that she hit no one else and that the wheel did not come off causing the vehicle to flip. She was fortunate she was not on the freeway at high speeds when this incident occurred. The service manager said she was lucky to get in before the wheel fell off the vehicle. I am appalled to think that an SUV that has only had soft on- road use and never used off -road could have a wheel bearing go out at such low mileage. Because of the high profile nature of the vehicle, the potential for flipping is even greater with this type of problem than poorly constructed tires. I am very angry that such a problem occurred with this vehicle, when it is not even two years old.
- Visalia, CA, USA
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- Fayetteville, NC, USA