This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
According to Ford is the GEM/cjb that fails because windshield leaking. Any electrical component inside the vehicle not working (locks, windows, odometer, and misfiring) transmission not working ok.
With all the talk about the Toyota acceleration problem, it made me recall two times when my Ford Expedition did the same thing. It was only momentarily though and did not surge up to high speeds. It was just a surge of power and my foot was not on the accelerator...it only happened twice so I never thought much about it..
While returning from a fishing trip, my 2001 Ford Expedition with 28,000 miles on it, started not shifting out of second gear. The overdrive off light started to flash on the gear shift, and the check engine soon light came on. I shifted into 2nd and drove the remaining 50 miles at 45 mph. I unloaded my gear and drove it down to my dealer. The next day they called me and said I needed a new transmission, cost$3630. Complained to Ford and was told there is nothing they could do for me. I can tell by your listed complaints I'm not the only one.
The contact owns a 2001 Ford Expedition. The contact heard an unfamiliar noise while driving the vehicle. He took the vehicle to the dealer and was informed that the transfer case needed to be replaced. The dealer made the repair, but three days later the vehicle failed to drive in reverse. The contact returned to the dealer and was informed that the transmission needed to be replaced. The speed was unknown. The current mileage was 105,000 and failure mileage was 58,000.
: the contact stated while driving 60 mph, the transmission shifted into neutral instead of overdrive. The vehicle was shut off and restarted, which momentarily fixed the problem. After 20 miles, however, the vehicle stayed in neutral and would not engage any other gear. The vehicle was towed to a private repair shop, where it was determined that the intermediate diode teeth detached, the diode mounting snap ring was fractured, the reverse clutch housing was scored, the overdrive band was metal contaminated, and the one-way clutch was fractured. The mechanic notified the contact that had been a common problem with the vehicle.
- Lincoln, NE, USA
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: the contact stated while driving 20 mph, the automatic transmission failed at 80000 miles. The contact found information online that this vehicle had a tendency for early failure. A non-service dealer stated that these transmissions consistently failed at about 80000 miles. The vehicle was not taken to a service dealer. Updated 09/05/06.
2001 Ford Expedition with less than 52,000 miles on it lunged forward at a stop sign and then would not go when accelerator pedal was pushed. Finally went as I entered the freeway with lunging and de-acceleration for about 15-20 miles. As soon as I got off the freeway the vehicle lunged forward and then locked up. I escaped being hit 2X by trying to pull over. I limped to my destination of a block and ended up having to have truck towed to a local dealership only to find my transmission had failed. Cost me $3791 for what I thought was a new transmission as quoted by the dealership; when I picked it up, it was a rebuilt transmission, not what we agreed on. Secondly, I had a service extended contract for 72 months or 100,000 miles which the dealership failed to remind me about. Nor did Ford when they know I was 2.5 hours away from my home offer any help to get home, rental car or even a loaner. I was without transportation for an entire week. Reading about this transmission it has been a problem for years with no recall - this is a serious defect.
: the contact stated while driving 55mph, the check engine and over drive light illuminated. Afterwards, the engine stalled. The vehicle was coasted to the side of the road where it was restarted however, the lights remained illuminated. It was driven to the dealership which determined the torque converter and the transmission needed to be replaced. Updated 05/03/06
The contact complained about several problems with vehicle. First, the accelerator pedal stuck. The dealer cleaned the throttle body which seemed to solve the problem. The vehicle would sometimes surge forward. She thought the surging was related to apparent transmission problems. She finally had the transmission rebuilt. Part of the cost was covered under the extended warranty. Secondly, the seat belt in the middle row did not retract correctly. The dealer could not duplicate the problem. Therefore, no repairs were made to the seat belt. Thirdly, the left rear door actuator had to be replaced because the power locks were not working. Fourthly, the rear passenger child safety lock did not work properly. Once the child safety lock was deactivated, and the door handle was raised from the inside, the child safety lock activated. The contact's husband corrected this problem by taking apart the lock and cleaning it. She had to push very hard on the exterior key pad to get it to work. The dealer did not think this was a problem since she was able to get it to work eventually. Lastly, the right front power window worked intermittently. The dealer could not duplicate the problem, and no repair was made.
Tire tread separated. (nar) while driving a piece of the passenger side rear tire tread came off the tire. The tire was replaced with the spare. Next the drivers side rear tire tread separated which caused temporary loss of control. The tire damaged the rear bumper and wheel well. While doing research the consumer came across a recall notice for the tires. The consumer request reimbursement for the price of five new tires, damage and mental anguish. The vehicle transmission also had to be overhauled because it caused the vehicle to vibrate while changing gears. The ignition coil was replaced to alleviate bucking while driving at a steady speed.
The complaint was sent via E-mail. I recently had a near accident while traveling. The vehicle transmission just all of a sudden locked up and slammed out of gear. Luckily I had just exited off a busy highway, and was spared a possible deadly accident. After taking the vehicle to a repair shop I was told the sprag clutch had gone out, and the metal shavings were all in the transmission. I was also told that the problem was a known issue by Ford and among the repairs shops. The defect is identified within a specific 6 months time frame of production. They said that the new Ford replacement transmission has been modified to fix this known defect in the sprag clutch.
4R100 automatictransmission on 2001 Expedition with 45,700 started leaking transmission fluid. Mechanic found front bushing that was worn out and stated that bushing looked to have 150,000 miles on it rather thatn 45,700. Oviously a defective part. After replacing bushing, seals gaskets, bearings and torque convertor and a bill of $860 I still don't know if car is reliable or not.
I paid $48000 for a Ford Expedition and the transmission burn up with only 35000 miles on it. The repair shop says its common with the Expedition and the design is flawed. I would like Ford to pay for the repairs, they say its not covered.
Automatic transmission was slipping and wouldn't go into reverse. Dealership indicated that the belts were bad, and the entire transmission should be replaced.
Despite back to dealer three times for same problem still not resolved. Vehicle lunges forward about 1-3 inches when started as if in gear. Although problem is intermittent it does seem to occur most frequently when first started in the morning.
While driving at 45 mph, the vehicle suddenly stopped shifting gears properly. The vehicle failed to go into reverse and there was a metal to metal noise. The automatic transmission malfunctioned which caused this failure.
I placed the vehicle in park with the engine running. Exited the vehicle the vehicle jumped into reverse across the street striking a tree causing over $2700 in damages.
2001 Ford Expedition transmission 4R100 failed at 44,000 miles. Transmission "locked up" while driving on the highway at 55 mph. Total replacement needed. Total cost $3200. Numerous service bulletins issued on this model transmission. This should be considered a defective and dangerous product and a recall should be made. Ford needs to take responsibility.
4R100 transmission has to be replaced at 49,000 miles. This seems to be a problem based on number of complaints and service bulletins. Why no recall. Ford needs to fix their transmission.
I am told that I need to replace my transmission at 70,000 miles. The problem is reported in technical service bulletin 01137. I think it should be a recall.
A D V E R T I S E M E N T S
- El Monte, CA, USA