This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a used 2001 Ford Expedition. Shortly after purchase (1 year ago) we noticed the seat belt would randomly release from a securely latched position. We would have to re-latch it while driving, not knowing when it would release again. Obviously a dangerous situation. According to your website, there was a recall issued for Ford Expedition built at the Michigan plant from April 2000 through the end of May 2001. Ford Motor Co. Acknowledged that my car was built at the Michigan plant May 2, 2001 and that they did not know why my car was not listed in the recall. The Ford dealership nearby had no idea of a recall issued at all. I feel my car should have been included in the recall. I also feel that all car companies should be responsible for items of personal safety, like seat belts. I paid to have a new seat belt assembly put on the vehicle.
The front passenger seat-belt buckle becomes unlatched on an intermittant basis. Belt buckle will insert and snap most of hte time, but there have been several instances when the buckle snapped as if it was latched, but come unlatched when a force was applied to the buckle (as when leaning forward).
Consumer called complaining about having problems with seat belts. Seat belts will not lock properly. Manufacturer was not contacted at the time of this call. Seat belts started coming unlatched while driving. At first, consumer thought she didn't latch it properly. It continued to happen more often over the next two months. She contacted the dealer and they stated she had the vehicle too long to be covered. Consumer learned of a recall for her vehicle but her VIN wasn't included. Consumer replaced the seat belt and the second seat right passenger belt also.
- Delbarton, WV, USA
Search CarComplaints.com for these popular complaint phrases...
Because of consumers large girth, consumer needs to utilize a seat belt extender. Consumer has experienced continuous difficulty getting the buckle on the seat belt extension to stay latched into the fixed buckle receptor mounted in the vehicle. The buckle on the belt itself, does stay latched to the seat belt extension. It takes repeated attempts before it latches. Consumer was notified of a recall regarding the seat belt buckle. As instructed consumer took the vehicle to have the seat belt checked. No defect was found at that time, but the check was done without the seat belt extension. Consumer believes this situation to be a potentially serious safety problem.
I took my 2001 Expedition in to replace the seat belts that were being recalled. The drivers side was replaced.one month after being replaced it started to come unhooked with any sudden movement or turning in the seat. I want other people to be aware the new seatbelt they received could also be defective. This is upsetting to me because I took my children on a 1000 mile trip and wore a seat belt with all the confidence that I would be protected in an accident however minor or serious.does the dealer have to reprort the problem?
Seat belt buckles failed to operate properly. After taking vehcle to dealer, was told that vehicle's make/model was involved in a recall, but this vehicle was not included due to VIN.
A D V E R T I S E M E N T S
- Merritt Island, FL, USA