This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
Windshield leaking - causing electrical box to short out and therefore everything electrial malfunction - items come on going down the road while you are driving - dangerous
The horn doesn't work at all even when locking with the keyless fob. Cruise control doesn't seem to work at all. I can engage the E-brake and the light won't turn on in my dash. None of the controls on my steering wheel work at all.
Approximately 15-20 minutes after I got home from work my 2001 Ford Expedition catches on fire. We, my wife and 3 kids here a loud pressure sound go off outside. Not sure what was going on, we run to the front door and as my wife opens the doors she screams that the house is on fire. We run back inside, she calls 911 and I take kids safely through the back yard. I got back inside the house and open the garage door and find the entire one car garage filled with smoke. Luckily, neighbors grab the hose and one a fire extinguisher to put out the fire. The flame reached the garage door and frame including gutters and roof tiles. Thankfully to the neighbors the entire house did not catch on firm said, the local fire department when they arrive at the scene. The loud pressure sound we heard was the driver side tire blow out. Apparently, the fire had started several minutes prior to us heading the sound. Considering the garage was filled with thick dark smoke, it may have been approximately 5-10 minutes since the fire started. It was the scariest moment our lives. Ever since our family has never been the same, any little sound we hear outside we're alerted.
My Chevy Impala few months I filled up with gas all the way and when I go T on the interstate the fuel gauge went down from full to half full of gas. This is very dangerous because no mechanic knows what seems to be the problem and it is very dangerous because I really don't know how much gas I have in the car. It can turn to empty tank in 20 miles of distance. When I add up more gas to it turns back to full. I need a solution. I have a small children and one vehicle to travel from home to work...tire complaint on 2001 Ford expediton......updated 03/08/17 spare tire fell down underneath the truck while driving.updated 07/17/17 updated 07/19/2017
- Portsmouth, VA, USA
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On the morning of January 26, 2012 I parked may car at my employee parking lot at approximately 5:50am. I head to work like any ordinary day, and at approximately 8:30 am, I had co-workers informing me that my car was on fire. I ran out to the parking lot and found my car in flames. My 2001 Ford Expedition eddie bauer caused the two cars on my sides to catch on fire as well. When the fire department arrived it was too late to save anything from the car. It was a total loss, everything inside was destroyed into ashes, my personal belongings were unrecognizable. I only had liability insurance on my car, and will have to pay for the damages that my car caused to the other people..I am now left with no car, and having the blame of the fire when I did absolutely nothing wrong. My Ford Expedition was in perfect conditions and up to date with all of the services; now that it was the family car and we traveled all around the country with it. We were the only owners and bought it brand new for a reason. The cruise control recall was taken care of immediately after receiving the letter in the year 2004, and was never re-installed. The causes of the fire are still unknown, and I will like to let Ford know of the situation so they can do something about it. It is such a traumatizing situation that I would not like anyone else to experience. I have lost all of my trust on Ford. Be aware people, do not park next to a Ford, you never know when they might catch on fire.
Electrical: Windshield leaking for a few years. First a small leak and did not think much about it. Now it seems to be greater leaks into the car when it rains- leading to electrical issues such as dash lights go out, blower stays on, fuel gauge does not read right. Radio sometimes will not work right and the lights go out. Fuel tank: Issues from day one - floats did not work right, now gauge does not read right, one point I could not fill the car - mechanic did something to try and correct it. Hood/windshield leak: Must be careful not to go to an automatic car wash. Water into the engine area. Must park at a certain angle during the rain. Coil packs go out.
The spark plug exploded from the cylinder head due to a mechanical defect in my cylinder head, and my Expedition is the only vehicle I own which legally fits all of my children in their booster seats. The Ford Motor Company won't fix the problem unless I pay them $750, which I don't have, and don't believe I should have to pay to fix their defect.
Blown spark plug in 2001 Ford Expedition 2006, had it repaired for $2,000. Today 2/14/07 it has happened again, I will have it towed to the same place for repairs probably costing another $2,000 - $3,000.
My 2001 Ford Expedition has unwanted electrical activity when the car is unattended and has ran the battery out. It can cause a fire. I have been informed that it is a leaking windshield and is a common problem in this year of vehicle. The dealership says that the GEM and fuse box were getting wet. The electrical items could start a fire.
Underbody spare tire carrier/winch cable failed causing the spare to fall into the road. I believe that there is a small metal piece pressed onto the end of the cable which broke off. No accident or injury resulted but if the tire had fallen at highway speed it could have killed someone.
Experienced failure of several electrical components - electric door windows on right front, rear windshield wiper, cruise control, interior lights would not turn off, battery wore down, sunroof window. The dealer stated that water got into the car and had to replace the fuse box and computer and the switch for the front right window. Returned with right front door window, and rear wiper not working again and have to replace the motor for these.
On 3 occasions this year,2005 ( July, November and December) when humidity is really high, and/or snow would cover my 2001 Ford Expedition, I would have unexplainable electrical problems. Either my headlight won't shut off, the blower would not shut when turning engine off, power windows wont work, seated heat won't work, ABS light would turn on. An unusual ticking sound under the steering wheel could be heard intermittently. After a day or two, the problem seem to self resolve. This then makes it difficult because the Ford dealers aren't able to help me if the problem was resolved. The most recent incident in December was the most frustrating. I consulted 3 Ford dealers and non of them would fix it for me. I have 78,000 miles on my truck and I did buy the premium extended warranty up to 100,000. The dealer said, we won't fix your problem because leaks is not covered in your warranty and that is the cause of your problem. I even pointed out to the dealers that I read on NHTSA web site that this was not as uncommon as what I thought it was ( referring to nvs-212cag EA05-015). None of them would help me without me paying at least $600 just to check the truck, because they said it required opening the dash board.
Beginning about 8-12 month's ago, the right rear child safety lock frequently switches from the "unlocked" position to the "locked" position, approximately every 3rd-to-4th time the right rear door is shut. This malfuntion of a safety feature creates situations where the passenger is locked within the car and cannot let themselves out unless the door is openned from the outside.
The gas pedal on the adjustable pedal system will on occasion wedge under edge of floor mat. Floor mats I have are oem parts that came with the vehicle. Problem has happened twice in 2 months, once at 75mph, and the other at 5 mph. Second incident caused accident. Driver side floor mat is secured to floor carpet with "retainer" mechanism (hook) this is a very dangerous design flaw in the adjustable pedal system and must be addressed by Ford Motor Company.
A D V E R T I S E M E N T S
- Ukiah, CA, USA