This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
My vehicle year, make, and model has multiple manufacturer recalls pertaining to my specific vehicles VIN number. I have 0 unrepaired recalls that have not been assessed and has had zero components replaced under recalls for specific components. Each and every recalled components associated with my vehicles year, make, and model pertaining to my vehicles VIN number are a safety risk at fault and any problems create unsafe conditions for operation of vehicle on the road. My assessment of my vehicles safety risk is high due to the 0 unrepaired recalls my vehicle has not been replaced with new components to avoid these safety risks from component failure.
The contact owned a 2001 Ford Expedition. The contact stated that while his vehicle was parked in his apartment complex, his vehicle suddenly caught fire without warning. The contact stated that he had heard a loud boom from inside which prompted him to check on his vehicle. The contact immediately called 911 as the fire spread to other vehicles in the parking lot. The fire department was able to extinguish, a total of four vehicles were completely burned to the ground. The fire marshals were also called and a report was filed. All vehicles involved in the fire remained at the apartment complex parking lot. No injuries were reported as a result of the fire. The manufacturer nor the dealer had been notified of the failure. Upon investigation, the contact discovered that his vehicle had been placed under recall for NHTSA recall number: 05V017000 (vehicle speed control) but was unaware that there was ever a recall. The failure mileage was approximately 110,000.
The contact owns a 2001 Ford Expedition. After starting the vehicle, the contact smelled a burning odor under the hood. The contact looked under the hood and noticed that the engine compartment was on fire. The contact extinguished the fire. A fire report was not filed and there were no injuries. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA campaign number: 05V017000 (vehicle speed control) after the fire, but the dealer denied the repair. The failure mileage was unknown.
- San Angelo, TX, USA
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While my two year old daughter and I were sitting in the vehicle (vehicle was off) a passerby knocked on the window informing me that my car was on fire. I exited the vehicle and found flames coming from under hood and below the car. Come to find out there was a recall on the vehicle for a faulty speed control switch known to catch fire and even though I had recently had the car in for service at a Ford dealership, it was not addressed or taken care of before this fire. Totally negligent! we could have burned up in the car without any warning.
The contact owns a 2001 Ford Expedition. The contact stated that there was a sudden increase of engine rpms and the vehicle lunge forward as the brakes were applied. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 147,000 and the current mileage was 189,000.
The contact owns a 2001 Ford Expedition. The contact stated that while driving approximately 10 mph and applying the brakes, the vehicle suddenly accelerated and crashed into the rear of another vehicle. The contact stated that no injuries were reported and a police report was not field. The vehicle was neither diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 110,000.
The contact owns a 2001 Ford Expedition. The contact stated that while in reverse with his foot on the brakes, the engine rpms increased as the vehicle accelerated independently. The contact crashed into four different vehicles. The vehicle was destroyed. The contact stated sustained bruises to the back and legs and a police report was filed. The manufacturer was not notified of the failure. The failure mileage was 120,000. Updated 2/11/14
I am having various electrical issues ranging from check engine light going on periodically with codes not stored when checked, on, dome light in the car not turn on when driver door opened, radio not working when key is in on position, dash lights go off intermittently. One night during a very heavy rain storm the alarm went off and we were unable to disable for over 30 mins. Had to remove the battery for the beeping to stop. When we checked the next day, inside the vehicle was a puddle of water on the dashboard & droplets were coming from the top drivers side of the windshield. Also noticed that water was streaming down from inside a handle on the frame by side of the windshield on driver side. Unaware of global windshield/seal issues with Ford we proceeded to have the windshield replaced. At the time we were unaware of any additional damage. Shortly after while driving we began to experience various episodes of the car revving itself up, as if it was in control of its own speed, making it difficult to control the car. During these episodes of acceleration the car temperature & oil gauges registered at overheated levels & many times the dash lights would go off. In this case I pulled over and turned the car off. After a couple of minutes when I turned the car on, the car was back to normal as if nothing had happened. Typically when this happened although the check engine light was lit, when I took the car in to be serviced by the dealer I was told no error codes were stored in the vehicle. This vehicle continues to self accelerate and rev up intermittently. At present I need to have the car smogged for renewal but the vehicle system readiness test register incomplete and there are no faulty codes listed. I have read that various owners experience these conditions which has been caused by water leak into the fuse box and the GEM due to the windshield seal failure.
Vehicle was havin jerkin issues and check engine light was on, took to shop and it was about to blow out the spark plug, I was lucky and caught it and got it replaced but I have done research and seen that many others haven't been and that this is an ongoing issue. My next problem was acceleration, the gas pedal accelerated and cause me to crash into another vehicle and the vehicle fled the scene, there was no major injuries but 4 kids were in the vehicle and are now scared to even ride with me. Mental stress is a major injury in my concern cause it hurts my heart to know my own children are scared that I wont protect them. My third problem is that just yesterday we parked on the side of the side of the road and the vehicle died and wont start, talked to mechanics and they say 01 Ford have this problem, we now have a broke down vehicle and not too sure what the defect has caused more problems to be worse. Due to the defect now the starter solenoid is out and we are unsure if possibly even the fuel pump. Ford knows of all these complaints from other owners and has done nothing. Just in my family I have 2 others that have the same vehicle and have had the same problems, why is it that Ford is not doing anything about these defects that can cause major accidents and injuries"?"
Slowing for a light, truck lunged forward while placing foot on brake. Repeated situation on wed 05/30/12 while sitting at a drive thru, almost hit car in front of me.
The contact owns a 2001 Ford Expedition. While stopped at a traffic stop, the vehicle suddenly lunged forward while the contact depressed the brakes. The vehicle was taken to the dealer for diagnostics. The technicians were unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 10,000. Updated 04/06/12 the consumer stated the sudden acceleration happened several times. 04/16/12
The contact owned a 2001 Ford Expedition. The contact stated that the vehicle was shut off for an extended period of time, when the vehicle caught on fire and burned to the ground. The fire department appeared on the scene and extinguished the flames. The contact was informed that the fire originated at the speed control switch. The vehicle was destroyed and towed home. The vehicle was not taken to have the failure diagnosed. The manufacturer was not made aware of the failure. The failure and current mileages were 93,000.
I was backing into my barn to hook up my boat, all of a sudden the engine revved up to max reves and in a matter of seconds had bounced off the boat side, damaging the boat and continued on to tear out a wall in my barn. Not knowing the extent of the damage I applied the brake and shifted into drive. The vehicle engine continued to rev at max speed tore down my drive hit my neighbors drive and it flipped over and took a 4 inch tree out by the roots. It landed on its top with me in it. The vehicle was totaled. This all happened so quickly I had no time to respond as I was being bounced around in the truck. Just glad this did not happen on the highway as someone could be killed.
The contact owns a 2001 Ford Expedition. The contact stated that the vehicle englufed into flames with out any warning. The contact also stated that the front end of the vehicle was completely burnt. The fire department was notified and no injuries were reported. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 97,000.
The contact owns a 2001 Ford Expedition. The contact stated that vehicle caught on fire while parked. Prior to the fire, she noticed a burning smell when she activated the cruise control function. The fire department was notified of the failure and was called to extinguish the fire. Neither the dealer nor the manufacturer was notified of the failure. The current and failure mileage was 200,000. A police report was not filed. The consumer also stated the driver's seat belt would become loose. Updated 09/28/11
The contact owns a 2001 Ford Expedition. The contact stated that the brake lights would illuminate without warning and the cruise control was inoperable. The vehicle was repaired under NHTSA campaign id number: 05V388000 (vehicle speed control) but the failure recurred. The vehicle was taken to a local mechanic for inspection but was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was unavailable and the current mileage was 180,000.
The contact owns a 2001 Ford Expedition. The contact stated that the vehicle was parked and the cruise control switch caught fire. The fire was extinguished by the fire department and a fire report was filed. The fire department advised that the origin of the fire was the vehicle speed control. The vehicle was completely destroyed and would be towed by the insurance company. The dealer was not contacted and the manufacturer was not made aware of the failure. The failure mileage was 117,000.
A D V E R T I S E M E N T S
- Ukiah, CA, USA