This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Expedition. The contact received a safety recall notice in 2003 for the vehicle speed control: Cruise control. He has received five notices since that time and has been to five different Ford dealers. The dealers continue to state that the parts are unavailable. The contact's most recent attempt to have the vehicle repaired was on April 1, 2008. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 166,175.
The contact owns a 2001 Ford Expedition. The contact woke up to find her vehicle completely destroyed. The vehicle had apparently caught fire without warning. The vehicle has not been inspected to determine the cause of the fire. The manufacturer stated that she should receive a recall notice in the mail, but they failed to provide any assistance regarding the fire. A fire report was filed. The VIN, engine size, number of cylinders, and powertrain were unknown. The current and failure mileages were 109,000.
The contact owns a 2001 Ford Expedition. While the vehicle was parked next to the house, the fire department called and stated that the house was on fire. The fire originated in the vehicle. A fire report was filed. An investigator from his home owner's insurance company stated that the fire was caused by the cruise control switch. The contact never received a recall notice. The fire damaged the house. He notified the manufacturer, but they have not provided any assistance. The current and failure mileages were 95,000.
The contact owns a 2001 Ford Expedition. The contact stated that her vehicle caught fire after being parked in the driveway for four hours. The fire spread to her house. The insurance investigator stated that the fire was caused by the cruise control. The contact's sister was hospitalized for four days due to chronic coughing caused by the smoke. A hospital note is available if needed. The powertrain was unknown. The current and failure mileages were 100,000.
- Moreno Valley , CA, USA
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- the contact owns a 2001 Ford Expedition with a current odometer reading of 122,000 miles. The contact stated that the vehicle was parked and caught on fire. The contact came out and witnessed the vehicle smoking, and as they put out the fire, the contact saw that the fire came from the master cylinder cruise control area under the hood. Later in the day the vehicle started to smoke again, an the contact had the fuse for the cruise control removed, which stopped the vehicle from smoking. The contact found that there was recall 05V388000, but she never received any recall notification.
The contact states there is NHTSA recall campaign 05V388000 concerning the vehicle speed control deactivation switch. The parts needed to repair the vehicle are not available at the local dealership. He spoke to the manufacturer, who confirmed the parts were not available.
The contact stated her vehicle caught on fire while parked in driveway. There was no prior warning to the fire. The fire department was called and the fire was extinguished. The vehicle was towed to the dealership. The dealership told her that this vehicle was included in NHTSA recall 05V388000 for the cruise control. When she contacted the manufacturer, she was told that vehicle was not included in the recall due to VIN.
Contact states the car takes a long time to start, it's like the battery is dead. When vehicle was inspected the contact was told that the battery was good. When hitting the alarm the horn will sound very low, sometimes it will not make a sound at all. The automatic locks will not engage until the vehicle is already down the road. They suppose to engage when taking foot off the brakes. When starting the car the gauges will flash on/off, and then go back to normal. Also, when starting the vehicle the headlights will flash on as if the alarm has sounded, then, they will go off. The light that indicates if the car is in overdrive or regular drive no longer works. The contact received a recall letter last month regarding the scds. He reports having no problems with the cruise control. He believes the aforementioned problems are related to the defective scds. He has not taken the car to dealer to have the scds disconnected as stated in the recall. He plans to do so as soon as possible.
I was dropping my grandmother off at church. I pulled into a parking space. When I went to start the truck, the engine started making noises and I saw and smelled smoke. I opened the hood and I saw the engine shaking went the truck was on. Today, Ford is recalling 2000 Expedition along with other models due to cruise control problems causing fires under the hood. The truck is a 2001 Expedition which has 75,000 miles on it. Ford is saying it is not their problem and they are not taking responsibility for this issue.
(1)wouldn't shift out of park, due to blowing fuses; had to constantly replace #15 fuse-took to a Ford dealer in spartanburg, SC and in myrtle beach, SC, where the problem was not resolved at either place (2)speed control deactivation control device caught on fire, burning components around it (3)vehicle was towed to local Ford dealership; replaced master cylinder, pig tail, brake pres. Switch, ABS cont. Unit.
2001 Ford Expedition cruise control caught on fire. While driving the consumer smelled smoke. The consumer exited the vehicle, checked under the hood and noticed flames. The consumer extinguished the fire which was located at the cruise control. The cruise control had stopped working a few weeks prior to the fire.
The cruise control went out, the membrane broke. The brake fluid filled the servo of the cruise control. It was from the broken membrane on the cruise control switch. Deactivation switch was leaking, cruise control servo was full of fluid. That was the statement from the invoice. The consumer noticed the cruise control stopped working, last week. The Ford was called, and they told consumer to check the deactivation switch. At that point, the consumer noticed the deactivation switch was full of fluid. The vehicle was taken to the dealership, and the part was on back order. The deactivation switch was changed, and the cruise control will not work until the servo was installed. The vehicle was 2001 Ford Expedition. It was costing the consumer $516 to fix this $21 part.
The vehicle completely burned due to a fire that originated from the fuse of the master cruise control modulator area of master brake cylinder. This make/model is under investigation by cpsc for a mnufactirer defect of the cruise control system.
Vehicle was parked for over 38 hours. At 2:30 am on Monday April 4, 2005 owner was awakened by a neighbor informing her that vehicle was engulfed in flames. The fire department was also notified. Later, the owner contacted the manufacturer, and was informed that this vehicle not included in the recall for the speed control cruise control deactivation switch due to VIN.
While parked in the garage vehicle caught on fire. The fire department stated source of the fire was cruise control switch. As a result, the vehicle was considered a total loss.
A D V E R T I S E M E N T S
- Houston, TX, USA