This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Spark plug ejection from engine. Started the vehicle and the #3 spark plug blew out of head which broke the ignition coil pack above it. Mechanic (not dealer) installed an aftermarket kit made for the Ford motor. 2001 Expedition 5.4L Triton 113,000 miles.
2001 Ford Expedition eddie bauer with a 5.4 V8. Sitting at a stop sign, as soon as I pressed on the accelerator to proceed the engine blew the 3rd spark plug on the passenger side. Towed to Ford dealer estimates to fix are 800 for heli coil, 3500 for head replacement.
The spark plug blew out of my 2001 Ford Expedition. I was cranking the vehicle and heard a loud pop and then the motor started popping and shaking. I had to have it towed to the Ford dealer that has handled all my repairs. They claim the aluminum in the head is faulty and there are no threads on the head but the heads on the spark plug are fine. The warranty company claims that they do not cover the threads on the head; just the head itself. Well duh is that not part of the head. I am still fighting with both the dealer and the extended warranty company. I have paid the extra cost for the maintenance and repairs on my vehicle over the years because I wanted the dealer to handle everything just in case something like this did happen and the warranty company could not get out of paying because I didn't have the dealer do the repairs. I expected better than this from Ford. I had every preventive maintenance performed on this vehicle that Ford Motor Company recommends and it was done by a Ford dealer; plus I have the extended warranty. Either Ford, the dealer or the warranty company should pay for this; because judging from the other complaints that I have seen; they are all aware of the problem!!!!!!!
- Rocky Mount, VA, USA
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Since approximately March of 2002 I have experienced four seperate incidents where my truck suddenly accelerated. Each time I was moving slowly using the engine idle speed to propel the truck forward when the truck suddenly accelerated. Twice I was pulling into my garage, once pulling into a instant oil change station once pulling into a car wash. Each time I was able to stop the truck before striking anything using the brakes. Pulling into the oil change station I was very startled as the mechanic was guiding me into the stall and if I had not reacted as quickly as I did I'm certain would have been injured. I contacted the dealer by telephone and they stated that no one had reported any similar incidents. I also had the truck examined by another Ford dealer and they could not locate any "codes" nor could they duplicate the problem. I have owned more than 25 vehicles during my lifetime and this is a first for me. This is also my second Ford Expedition, nothing like this has ever happened with that truck either. I hope to resolve this problem before someone gets injured by my vehicle or another Expedition. Thank you for your interest, michael T. adamczak.
The vehicle erupted in flames upon impact with another vehicle and burned on the shoulder. The fire appears to have started in the engine compartment and then engulfed the passenger area. There is no evidence to suggest that the other two vehicles that were involved caused the consumer vehicle to catch fire.
The vehicle erupted in flames upon impact with another vehicle and burned on the shoulder. The fire appears to have started in the engine compartment and then engulfed the passenger area. There is no evidence to suggest that the other two vehicles that were involved caused the consumer vehicle to catch fire.
Whenever vehicle has been started and running for a minute it would suddenly cut off for no reason. At the time the vehicle would have 1/4 tank of fuel. Vehicle not able to be restarted. Also, all electrical systems shut down. Have taken to dealer twice & mechanic could not locate cause of problem.
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- Grand Haven, MI, USA