This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2001 Ford Expedition (eddie bauer). The truck is experiencing erratic electronic problems such as dying driving down the road, electric functions turning on and off while vehicle is unattended, security light flashing, mileage indicator has lines through it, radio turing on and off, blower turning on and off, lights acting on their own, etc. The failure to run and dying unexpectedly has caused near death accidents as I pull onto the roadway from a cross street. The vehicle has been taken to Ford and they explained that the problem originated from a leaking windshield which caused the GEM module and fuse box to corrode. After fixing the windshield, GEM module, and fuse box, the problems persisted. I am concerned that the electrical problems will cause a fire due to the vehicle turning things on and off by itself.
There was a heavy rain the Expedition was parked outside. There was water on the floor mat. The headlights, windshield wipers, radio worked when the Expedition was off. Yet would not work when the car was on. The Expedition acted on its own. We took the Expedition to the dealership (jim keim Ford) where we purchased the vehicle. They charged us $893 to fix the fuse panel, sensor panel and reseal the entire front window. Then jim keim told me it would be another $200 if they broke the windsheild. I paid the money and have not had a problem since.
- Hilliard, OH, USA
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- Huffman, TX, USA