This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have two intermittent issues with my 2001 Ford Expedition eddie bauer. 1. on 4 occasions the vehicle has surged forward. This has happened twice at 5 mph, 50 mph, and 15 mph. The cruise control was not on. At the slower speeds I was either slowing down or coasting and the rmp rapidly increased for about 2 seconds and then slowed down.(from 1100 rpms up to 2200 rpms) at the higher speed, it felt like someone ran into the back of the vehicle. It took off for a similar time and then returned to the prior rpms. I took it to a blue oval certified dealer and was told nothing was wrong with vehicle. 2. either while stopping or accelerating, the radio volume will turn itself way up for a couple of seconds. It scares the hell out of you. This happens about once a month. The first issue is a major safety issue as I narrowly missed rear-ending a vehicle one time and a mailbox another. The second issue is more of a nuisance than a safety issue. Both appear to be electrical/computer issues.
Whenever vehicle has been started and running for a minute it would suddenly cut off for no reason. At the time the vehicle would have 1/4 tank of fuel. Vehicle not able to be restarted. Also, all electrical systems shut down. Have taken to dealer twice & mechanic could not locate cause of problem.
While engine isideling, vehicle will surge foward without the drivers foot on the gas, this has occurred a total of five times. Dealer has been contacted, but was unable to remedy problem at this time. Consumer states four times incident happened while vehicle rolling with drivers foot on brake, the fifth time was with the brake totally depressed had just come to a stop and engine surged.
- Mandeville, LA, USA
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- Bridgman, MI, USA