This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I sent this request to Ford Motor Company-I am having problems with the child safety lock on both rear doors on my 2001 Ford Expedition. The doors lock by themselves and cannot be opened from inside. I cannot find online where Ford says it is a malfunction and has no record of any complaints. Here is a link with quite a few complaints. www.topix.com/forum/autos/Ford-Expedition/to442ernk9kcqvkvb#comments. Is there a recall on this. If not, there needs to be. Otherwise, I need to know how to fix this problem because this is dangerous if the Expedition is in an accident and anyone in the back seat cannot escape.
The child safe locks on the rear doors of my 2nd Ford Expedition activate through normal door operation. They are activated by using the automatic door locks as well as normal interior door handle use. I have owned two Expedition and this has occurred on each vehicle ( a 1997 xly Expedition as well as a 2001 eddie bauer edition). I am aware of the same occurrence on my brothers Ford Excursion so this obviously is not a single issue but a engineering failure. This action locks people unintentionally in the back seats of the vehicle without notice or easy correction since you can't reach the exterior handle from inside the vehicle due to limited window opening height. In the case of an accident a person would be likely be locked in unable to escape the vehicle. Other occupants would likely not be aware of the situation and thus possibly find necessary action unnecessary. A accident waiting to happen.
While driving at 66 mph vehicle vibrates and shakes, consumer took the vehicle the to dealer, cause unknown. Consumer states cv boots failed causing front-end to squeak, the seat belt hold strap fell off, drivers window does not close properly and it makes noise and the passenger side mirror shakes while driving.
- Folsom, CA, USA
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- Charlotte, NC, USA