This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling South on I-95 at approx 65 mph, the passenger right rear tire failed. It appears that the failure mode was tread separation/detachment. The tread ended up wrapped around the rear axle. At the moment of the failure the 2000 Ford Expedition torqued hard to the right, but control was maintained. Further information on this incident is that the failed tire was a replacement for a recall (NHTSA campaign id number: 02T012000) by Continental tire co. And replaced by a Ford dealership. The failure of the replacement tire fits the exact description as stated in the NHTSA investigation report.
Own a 2000 Ford Expedition (original owner) and had tires replaced as part of recall of 2002. Tires were replaced at local Ford dealership with General Grabber aw P275/60/R17. Recently I noticed "steering" and "bumpy" ride, so I took vehicle to get it checked out. Mechanic showed how one tire had "bowed out" feature and explained that this was a "tread separation" and needed to be replaced. Remembering prior recall for same reason, was concerned this was a possible manufacturer defect. Researched on internet and found # to call at Continental to report. Called and spoke with "bill" who recorded my concerns and created a file #22239. Told me a could go to national tire and battery and have it checked out. Went to ntb and the technician examined the tire and said he could not prorate the warranty. I explained that I just wanted to inform the manufacturer of the possibility of a manufacturer defect in case there were other complaints for the same type of tire. He said that with the apparent age of the tire it could have been caused by a bump that had caused the weakness. My expectations for a tire is for the tread to wear out before any other breakdown.
'recall campaign' tread separation. Consumer contacted the dealer who sold him the tires. Found that there was a recall for Continental, P275/60R17 0051612. While driving the consumer noticed a vibration. The vehicle was taken to have an alignment when he was informed that the passenger side front tire tread had separated and that a second tire was having a similar problem. The consumer replaced the tires and later found out that they were recalled. The consumer request reimbursement for the faulty tires.
While traveling on the interstate at 55 mph, the consumer heard a noise, then saw smoke coming from the rear of the vehicle. Suddenly the vehicle started to shake, the consumer lost control, veered out of his lane and went towards a service station. To keep from entering the station he rolled over. The consumer sustained neck and mouth injuries. It was discovered that the tread had separated from the tire.
- Statesboro, GA, USA
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While driving 65 mph consumer heard a loud knocking noise coming from the rear. Consumer pulled over, and noticed that the passenger's rear tire tread was separating. Vehicle was taken to the dealer for inspection, and mechanic determined that the tire needed to be replaced.
The consumer was denied reimbursement for faulty tires because the purchase date of the tires did not fall with the purchased date allowed (Continental tires).
Nar 1/29/2003. The consumer replaced all 4 tires prior to the recall due to poor tread wear. The consumer submitted all the necessary paperwork and was told he would be reimbursed, however there has been no refund. 8jb
I had a tire separation while driving 70 mph. Please see tire recall campaign number below. Tire recall campaign id number 02T012000 I have 5 of these tire on my 2000 Expedition. According to Ford customer relationship, my VIN was not a part of a recall. The tires, however were. Dot numbers were verified with Continental. There were 596610 units affected, yet Ford only is showing approximately 500 vehicles with only 300 actualy qualifying. This seems like a game to me as thes five tire were originally on my vehicle.
While driving at low speeds front right tire blewout, causing tread separation. Consumer managed to pull over. Had taken vehicle to dealership, but the problem had not been resolved. Tire size 275/60R16.
The consumer received a recall notice campaign # 02T012000 for the tires on the vehicle. The vehicle was taken to the dealer for repair which stated that the tire replacement program ended 4/1/03. The dealer is requiring payment to replace the tires.
The consumer replaced the original Continental General Grabber aw tires prior to the recall, however in 09/02 he received a recall letter from the manufacturer regarding the tires. Consumer requested reimbursement, however Continental denied the claim, they stated the deadline had passed.
The consumer requested reimbursement for the tire(s). Mr the consumer didn't receive the letter of reimbursement until after the deadline. Continental tire(s) scc
A D V E R T I S E M E N T S
- Debary, FL, USA