This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a 2000 Ford eddie bauer Expedition with 111,000 miles. We purchased new &it has been garaged kept & always washed at the car wash after a snow storm. Took the truck for inspection on 8/15/11 and was told by the mechanic to stop driving the vehicle immediately due to failure of the lower control arms. We where advised if the control arms broke a serious accident could occur, especially @ highway speeds. The upper control arms are beginning to show signs of chipping of the powder coating which will more than likely lead to premature failure. We have researched this issue on line & found that there are others who are also experiencing the same issue with the rusting of the lower control arms. The truck is now sitting in our garage & we are waiting for delivery of the both the lower & upper control arms. Seems like there is some sort of rust issues w/ them for those of us who live in the snow belt region.
While driving vehicle at 15 mph heard a clunk under the vehicle. Stopped and when trying to move heard a loud popping/grinding sound. Vehicle was towed to Ford repair shop. Mechanic documented that both rear lower trailing arms had rusted all the way through and were broken. Mechanic also noted that both rear upper trailing arms were very rusty. Both upper and lower rear trailing arms were replaced. Old parts are available.
The lower control arms on the rear suspension have excessive rust and they break off with engine torque or throttle. The drive shaft breaks off when the rear axle rotates and this locks up the rear axle, and also snaps the emergency brake cable. The damages are up to $3500 dollars and climbing. This is happening on all vehicles where the new road salt is used in excess. This should be a major recall.
2000 Ford Expedition 4X4. Rear lower trailing arms or ( control arms ). problem occurs when the powder coating flakes off exposing the bare metal. Control arms rust through and break in half. When this happens total loss of control can happen. Ford states they never had any complaints.
The trailing arms/lower control arms on my 2000 Ford Expedition had rusted through & had to be replaced. I could not wait for them to fail given the hazardous nature of this defect. These parts should not have been made so poorly.
- Mountainside, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2000 Ford Expedition. While traveling 55 mph the contact heard a loud popping sound coming from the rear of the vehicle, after examining the vehicle the contact noticed that a part of the vehicle had broken off the rear end of the vehicle. The vehicle was taken to a local mechanic where the trailing arm was replaced. Prior to the failure the contact heard a clanking sound coming from the rear of the vehicle. The current and failure mileages were 103000.
While driving about 25mph back end dropped. Mechanic stated that it was defective suspension, and possibly came that way from manufacturer. No injuries in this accident.
A D V E R T I S E M E N T S
- Telford, PA, USA