This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Expedition. While driving 30 mph, the vehicle began to ride very hard over rough terrain. The contact pulled the vehicle over and noticed that the suspension failed, which caused the rear of the vehicle to lower. The dealer stated that they would perform a free diagnostic. The current and failure mileages were 40,000.
: the contact stated upon entering the vehicle, the air suspension did not activate the shocks accordingly and the rear of the vehicle sat low on the ground. The dealer and manufacturer were alerted and suggested performing a diagnostic test to detect any possible failure codes.
Ltr fm patricia blue-bilal (nc) request recall of the 2000 Ford Expedition air ride suspension system, also request reimbursement for repairs. The rear air ride suspension has been replaced on 8 different occasions.
Auto load leveling suspension failed June 2002. Dealer found wiring problem that caused short and caused sensor to fail. When system fails, system drops rear of car down on axle with no suspension. Vehicle is very unsafe to drive especially over rough road and when cornering. I complained to the dealer and Ford that this was a major problem and would be especially dangerous if towing a trailer when this happened. In may of 2003 system failed while towing a fairly heavy trailer. Trailer tongue hit the pavement. Vehicle was very unstable to drive and get safely off the road. This time the problem was a relay that failed. Vehicles with this load leveling system need to be recalled and modified to freeze the system in it's current state when a failure is detected and not to let out all of the air in the suspension. There needs to be a way to disable the system and manually add or remove air from the air shocks in this situation. I prefer to remove the "automatic" control from this system and control it manually.
The vehicle is rated capable of pulling our two horse trailer, while coming down the driveway, rear air suspension system went flat driving the nose of the horse trailer into the road. Had this happened on the highway it would have been a major mess. Is this common?
A D V E R T I S E M E N T S
- Woodleaf, NC, USA