This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air suspension failure on 2000 Expedition causing rear of truck to drop totally and ride unsafely on the frame bumpers. All springing was totally lost. Fortunately the incident occurred in a parking lot but a similar failure on the highway could create a serious hazard in my opinion. Part number 2L1Z-5B322aa un asy-800173. Truck has only 23,180 miles on it and is a garaged vehicle well maintained.
- Scottsdale, AZ, USA
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- Scottsdale, AZ, USA