This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states the suspension on the front end passengers side failed. The tie rod end broke and the wheels were uncontrollable. When this incident occurred there weren't any lights or warnings. The vehicle was serviced 800 miles ago and there was no indication of a future problem. The outer right tie rod came apart. The dealership replaced the right inner and outer tie rod. The broken part of the rod did not show any signs of rust/corrosion or lack of lubricant.
When turning the front tires are rubbing against the axle. Dealership is puzzled as to how to repair the defect. The consumer believes this is a design defect.
2000 Ford Expedition, eddie bauer concern: Front stabilizer link bolts appear to be counterfit. The bolts fail at the top connection to the stabilizer bar at 62,000-65,000 miles. This creates unsafe steering and handling under many driving conditions. The head of the bolt shears off. The oem bolt does not meet the strength requirements for this vehicle. Replacement bolts contained in the link kits from Ford are not the same. The bolts are galvanized and appear to be imperial (british) standard vice metric. The local Ford dealer where I purchased the new link kits says that they discover many such failures and sell many replacement kits for this vehicle. These bolts are lifetime items. They should never fail. The results could be catastrophic. I have the remainder of the assembly that recently failed. The other side failed last spring and the assembly fell off completely. I would like to send that parts that I have to your research group.
2000 Ford Expedition anti sway bar link broken on left side. The sway bar is now hanging loose on that side. My boyfriend heard popping noises coming from the left front side and found the anti sway bar broken loose. He hit a puddle at about 45 mph and nearly lost control of the vehicle.
While pulling out of parking space at low speed consumer heard a noise from front end. Dealer has been contacted, and replaced different parts, however, problem returned few days later.
Vehicle wanders mostly at 60-70mph. This problem is intermittent. Vehlice almost flipped over. Dealer has looked at it 3 other times. Delaer said that because they were highly sentitive they will do this. Dealer will inspect vehicle once again.
Consumer is taking in vehicle in for the 5th time. Vehicle wanders to the left. Dealer has no remedy & that they have done everything they could for the vehcile. Manufacturer sent dealer some adjustments to do to vehicle. Right side was adjusted so far. Vehicle was now going to the left & right. Independent front end specialist said vehicle should be pulling to the right.
When driving at highway speed 60 mph or over consumer noticed vibration coming from the front end. Also, vehicle shook, causing poor steering control. Consumer has contacted dealer, dealer has replaced the tires and rims, but problem still occurs.
A D V E R T I S E M E N T S
- Defince , OH, USA