This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Special message #15773 these problems have existed for years. And although I have taken my vehicle in to have correct these problems, at no time did any service personnel reference the above message, or fix my vehicle in accordance with prescribed guidelines. The following is a summary of the services performed on my vehicle that are a direct result of this problem. I will be more than happy to provide copies of these documented services upon request. 2000: My husband and I purchased our vehicle in Washington with 13,000 miles on it while on christmas leave from germany, and our truck sat in storage until our return in Sep 2001. We then drove our vehicle from California to our new duty station at fort belvoir, Virginia. 2002: We had issues with the electrical and transmission modular. We took the vehicle to the world of Ford dealership in arlington, Virginia. They replaced the power train control modular, airbag light, and the check engine light, and reprogrammed the GEM modular. The odometer reading at this time was 26,795 miles. Fortunately, the vehicle was still under warranty. 2002: I took the truck back to world of Ford in arlington, Virginia for the following problems: Transmission slipping, check engine light, airbag lights, and ABS lights. Ford said they could not duplicate problems. The vehicle was still covered under warranty with an odometer reading of 30,481 miles. Again, although the Ford special message had been released in April of 2002, at no time was it mentioned to me as a possible source for these problems. 2004: I went back to world of Ford with the same problems mentioned above, plus the trip meter/odometer was blinking in and out. They replaced the led and electrical connections under the driver seat, and fixed the lights on the dash.
(1) air bag light stays on after vehicle started. (2) dealer stated air bag would not deploy in accident unless sensor replaced. (3) sensor has been replaced once and wiring harness has been replaced once. (1) instrument cluster odometer flickered then failed. (3) instrument cluster replaced. (1) engine knock (2) 5.4 engine failed at 32,000 miles. (3) engine replaced under warranty. (1) transmission slipping at 55,000 miles. (2) transmission slipping. (3) transmission replaced. (1) transmission began slipping again at 76,000 miles. (2) high RPM before shifting into next gear. (3) body assembly replaced under extended warranty.
A D V E R T I S E M E N T S
- Stewart , TN, USA