This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Spark plug blew out, causing loud, pop-like noise, and puff of white smoke. Plug blew a hole in the engine block. Engine was a 2000 Ford Expedition eddie bauer 5.4 Triton V8.
The contact owns a 2000 Ford Expedition. The contact stated that the vehicle would sporadically stall. The dealer stated that the coil pack located near the air compressor, could develop moisture, which would cause the coil springs to fail and the vehicle to stall. Secondly, the technician stated that in rainy conditions, condensation under the hood could cause the coil springs to fail spontaneously. As a result, the risk of a crash is increased. Three coil springs need to be replaced at the cost of $500. The manufacturer did not assist. The failure and current mileages were 120,000.
The contact owns a 2000 Ford Expedition. A week after the vehicle was tuned up, the contact heard a loud pop while driving 20 mph. She drove home and had the vehicle towed to a dealer. The dealer stated that the spark plug burst out of the second cylinder in the engine. Approximately one year later, in June of 2008, the contact's husband heard a loud pop again while driving. He pulled over and noticed that the spark plug was loose and detached from the fifth cylinder. The dealer stated that it was a manufacturer defect and due to the failure, the entire engine head would have to be replaced to decrease the likelihood of the issue recurring. The current mileage was approximately 114,000 and failure mileage was approximately 100,000.
- Glen Burnie, MD, USA
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2000 Ford Expedition XLT with 5.4 Triton engine. I've had 2 sparkplugs pop out of the engine on two separate days. One in Dec. 07 and the other in Aug. 08. since it is inevitable that the heads be repaired I used jb weld to epoxy the sparkplugs in with success. In 100,000 miles I'll have to pay to have the heads repaired, but I may not have the car at that time.
The contact owns a 2000 Ford Expedition. The contact stated that the vehicle has an exhaust leak, the electrical odometer flickers on and off, and there is rust at the bottom of every door on the vehicle. Also, the fuel gauge does not work and the vehicle would stall while driving 50 mph. The dealer stated that the contact would be liable for 50% of the repair costs, and the other 50% would be covered under warranty. The failure mileage was 109,000 and the current mileage was 109,150, which was difficult to determine due to the failed odometer.
Driving down the road and hear a knocking in the engine. Open up hood and find that we have blown a spark plug. This has happened three times in my 2000 Expedition. We have been stranded unless we find the spark plug or are able to get a new spark plug. Also the wiring has had to be replaced due to this issue. Unfortunately the last time it blew was in the middle of the California desert in 100 plus temperatures.
The contact owns a 2000 Ford Expedition. After a heavy rainstorm, water seeps in through the front windshield down into the electronic fuse box. The vehicle had to be towed to a mechanic and they replaced the electronic fuse box and windshield at the cost of $1,400. After another heavy rainstorm, the vehicle would not move forward or into reverse. The vehicle was towed to the mechanic again and they stated that the engine needed to be replaced. NHTSA campaign id number 01V258000 (visibility:windshield wiper/washer:motor) was referenced. The failure mileage was 143,000.
Spark plug popped out of head on my Expedition and had a very bad gas smell and we jumped out of the vehicle because it looked like it was on fire, it actually did not catch on fire, but is going to cost alot of money to fix.
Driving at 35 mph, I heard a popping sound, to find out upper the hood that the # 2 spark plug had blown out of it's hole stripping the threads and breaking the coil pack housing. 2000 Ford 5.4L Expedition engine.
2000 Ford Expedition V8 4.6L XLT stalls when gas is at 1/4 tank and at a forward angle (downhill). This happens when going 55 on the freeway, come to a slight decline and vehicle stalls and dies. Could cause an accident. I can not sell this car and get a new Ford, knowing some could get hurt. We don't let our kids drive it.
The contact owns a 2000 Ford Expedition. Approximately an hour and a half after parking the vehicle, the contact noticed smoke and flames coming from the hood. The vehicle has not been inspected to determine the cause of the fire. The vehicle was destroyed. The current and failure mileages were 100,000. Updated 02-01-08. Hialeah police report. Updated 02/01/08
The contact owns a 2000 Ford Expedition. The contact had driven the vehicle all day between the speeds of 35 to 55 mph. Five minutes after parking the vehicle, the engine began to smoke and then burst into flames. The vehicle is currently under investigation with the insurance company. A police report was filed. On September 28, 2005, the cruise control deactivation switch was replaced under recall 05V017000. The current and failure mileages were 103,000.
: the contact stated while the vehicle was parked in a parking lot unattended, a fire erupted from underneath the hood and the engine compartment area without warning. The fire department was alerted, and extinguished the flames. The police were alerted, and a report was taken. Due to the extensive fire damage, the vehicle was deemed a total loss. The vehicle was towed to the dealer to await inspection. The manufacturer was alerted.
Ford has recognized a loss-of-power problem with its Expedition and F-150 models in the 2000-02 model years with the 5.4 L. engine. Simply put, in ambient temperatures over 100 degrees F, the engine computer will alter timing (in a misguided attempt to reduce engine temperature) which radically reduces engine power. Ford has a purported "fix" under its tech bulletin no. 02-12-3, dated 06/24/02, authorizing reprogramming of the computer and installation of some body plugs. Problem is that the problem remains after the tech bulletin work is performed. On my 2000 Expedition, I continue to experience power loss of roughly 30% in stop/go driving and the hot summer temperatures in the phoenix area. This poses an extreme risk in city traffic, such as when you attempt to clear an intersection or avoid an accident. I've had several close calls this summer, "post-fix", when temperatures hover around 100 degrees--I hit the gas, and barely move.
A D V E R T I S E M E N T S
- Laverne, CA, USA