This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parked the vehicle caught on fire without warning. The cause has yet to be determined. Vehicle was considered a total loss, and ten months later a recall was issued.
I am the owner of a 2000 Ford Expedition....eddie bauer, fully loaded, 5.4 Triton V8.....I purchased it brand new in Feb. Of 2000.....yesterday(1/26/05) I stopped at my mothers house and was inside for about an hour or so. I walked outside to leave and my mother and I stood in the driveway and talked for about 15 minutes or so. At one point my mother noticed smoke started pouring from my hood. The truck had been parked in the driveway for an hour or so and was not running at the time. I popped the hood and smoke was pouring from my master brake cylinder. And with in a minute flames started to come from that area. I immediately hooked the water hose up and put out the flames. I had it towed and spoke with insurance, and they agreed to cover the damages. This morning, I noticed on the yahoo headlines that Ford is recalling 800,000 vehicles. I read the article and it siad it only affected the 2000 model Expedition and F150's and Navigator. It stated that the defect was caused from the cruise control shortingt out and cause fires under the hood. I also read the 3 fires had been reported. I guess I am #37. My crusie control stopped working over a year ago, but it was long out of warranty and I never felt the need to get it fixed, it wasnt a big deal to me. But had I not been outside when the fire started it would have burnt the truck to the ground, probably the brand new Nissan titan parked next to it and possibly even the house could have recieved damage. My main concern is that had this happend when I was at home, my house and all my possesions would be gone today. I park my Expedition in the garage at all times. Had it happened there, my house would have been destroyed. This announcement seems a little late for my concerns. Just thought I should report this incident. My contacts are jland2218@yahoo.com phone # (903) 245-7080 im sure nothing will come of this, even though I feel my life was endangered greatly.
Upon parking the vehicle, it will automatically start itself on its own with no key. Also, the windshield wipers were inoperable. Please provide correct vehicle identification number.
Vehicle was parked approximately 5 hours before the fire started. Consumer smelled smoke, walked out of house, and saw black smoke coming from under driver's side wheel well, and from along the hood. Consumer popped the hood, and saw flames right at the master cylinder. She grabbed a fire extinguisher and put out the fire. Consumer stated that cruise control stopped working one month before the fire, and that the rear door wiper motor also stopped working. Consumer noticed that brake fluid keaked before the fire.
- Lutz, FL, USA
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The electrical system came on when there was no key in the ignition. The fan blew and the ignition key sound came on by itself without the key. When placing the key into the ignition it will not shut off. The consumer stated there was a gentleman whose house burned down because of the electrical system doing the exact same thing. This happens everytime it rained.
The vehicle was in park when the consumer heard a loud boom noise, and then another. The vehicle was engulfed in flames. It started on the drivers side where the black box was. There was no warning it just exploded. The consumer stated the cruise control had been acting up. At times when the consumer set the cruise control at 90 miles it would take off and then some times it would not work.
Parked vehicle at 11:00 pm, son slept over garage. When son woke up saw orange color outside window. Son warned family. Consumer looked in garage and saw smoke. Ran out and called fire department. State fire marshal said fire in Expedition. Insured by american family insurance. Agent david potter 417-883-3307. Prior to fire rear wiper quit working. 2 weeks prior to fire cruise control quit working. Radio had been acting funny. No after market equipment added.
Fire in engine compartment after sitting 5 hours. Key out of the ignition. Cruise control had gone out, and a brake light was coming on once in a while. Cruise control was out for a couple of months. Insured by allstate. They sent an investigator, and he said it was a brake switch that was some how became connected to the cruise control.
Our 2000 Ford Expedition burned to the ground sitting in a parking lot. After looking at www.automotiveforums.com, we see many other people had the same experience. They mostly reported rear wiper motor problems/replacements and the cruise control failures. Both in our case. We were not hurt. I see some of these other people lost their homes in a fire started by their Expedition. Do you have any other reports of this" does Ford know"
Spark plug blew out with no warning and before recommended time they were to be replaced. Threads were stripped. Head along with related components have to be replaced.
We parked our 2000 Ford Expedition XLT in front of our house after driving it approximately 45 miles towing our boat. We arrived at our house around 9:15pm. At around 10:30pm, my neighbor knocked on my door and told me that my car was on fire. Flames were coming out from under the hood and the left-front tire was on fire. 2 neighbors and I sprayed the vehicle with garden hoses until the fire department arrived. They had to rip the hood off the vehicle in order to put the fire out. After inspecting the burn damage, the fireman indicated that the fire started on top of the engine and was probably due to an electrical failure. He also stated there was no sign of malicious activity. The adjuster will not come out until Monday, but the fireman indicated that it would most likely be totalled.
The master switch failed, which caused the vehicle to have no blinkers, the wipers worked intermittently, and the security system did not work properly.
Vehicle is not shifting into gears correctly. When shifting into park, radio and interior lights come on without operating them. Also, while driving radio and interior lights cut off without operating them. Consumer has contacted dealer. Dealer unable to determine cause of problem.
A D V E R T I S E M E N T S
- Cypress, TX, USA