This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On June 3, 2013 my 2000 Ford Expedition that I had just purchased 7 days prior exploded in my driveway after being parked for 2hrs. The fire also caught our 2008 cobalt ablaze and caused significant damage to the property that both vehicles were parked at. As of right now there has not been a cause of the fire determined but I did find a recall notice on the Expedition that was issued in 2005 from Ford. Apparently this recall effected the speed control system that led to an electrical fire in the motor compartment causing these explosions. I was never told of this recall from the previous owner who is a Ford employee and he swears that he was never sent any recall letters from Ford in regards to this problem.
The contact owns a 2000 Ford Expedition. The contact stated that the air conditioning failed. The contact had the compressor and all of the air conditioning unit components replaced, but to no avail. The mechanic that performed the repairs stated that a relay caused the failure. The failure mileage was unknown, but the current mileage was 196,000.
I was returning home from a family trip going the posted interstate speed limit of 65 mph when I heard a loud popping noise that sounded like a major leak had just occurred. When I pulled over to check out the problem I discovered the rear spark plug on the passenger side had ejected itself destroying the threads that hold it in the cylinder head and also destroying the heli coil pack that sits on top of the spark plug. I have never filed a complaint or safety report on any vehicle I have owned. This time the only reason I am filing a report is due to the frequency this problem seems to have on Ford Triton motors. It seems excessive and upon very little investigating on my part I have found that every person I have talked to about it either owns a vehicle with the said motors in them and have experienced this problem on multiple occasions, or is someone who knows a person who has experienced this issue. I am a dedicated and loyal Ford owner and always will be, however I also believe that when a problem occurs with such frequency that they should be required to step up and make good on issues that clearly have been going on for well over a decade at this point in time.
Vehicle sitting in driveway after 2 days of rain. Went to start up vehicle and battery dead. Took battery out to be tested and tested fine. Spent $165 on alternator replacement. Vehicle dead again next morning. Charged battery started vehicle up. Noticed water in floorboards and headliner. When key was removed from ignition, radio was still on and door would still ding as if key in ignition. Battery dead again several hours later. After doing research, was extremely frustrated to learn the issue is very well documented with improperly sealed windshields. Rather than Ford paying to reseal or inform consumers to fix out of their own pockets, they allowed consumers to experience dreadful electrical malfunctions with vehicle. Without going to mechanic, I removed both the GEM module and fuse box. Put fax in vehicle to speed up the drying process. Allowed fuse box to sit inside for a week and ordered a GEM module off the internet. Cleaned corrosion from fuse box/GEM connectors and replaced GEM module. Vehicle performs much better. Things that haven't worked in years (auto locks) now work. However, radio loses power intermittently which is frustrating. I own 2 Ford and am a very very disappointed consumer that something that could have been fixed for $100 have cost loyal consumers thousands.
While vehicle is off the heater blowers will turn on and run battery down. While driving 4X4, washer lights, power windows, radio, interior lights all turn off and on. Radio works while in park but, powers down when vehicle is put in gear. Have had issues with water getting in and running down drivers side. Appears alot of people are having the same issue. Bought the vehicle in 2001 just started having these issues within the past year started out slow but are getting worst and more frequent.
- Melfa, VA, USA
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While picking up speed from a stop light my truck went into 4X4 by itself and locked up my tires. I was able to get it off the road and called triple a for a tow. We unhooked the battery and it seems to be working now. Also have electrical problems as well. My odometer sometimes works sometimes doesn't, my radio volume goes up when you turn it down.
After a moderate rain, while driving on the highway, the wipers, defroster and windows stopped working and the radio began blinking in and out. Since this incident, it seems that after any rain, the electrical system goes crazy, I hear relays clicking under the dash, things don't work when turned on, or do work with them turned off. Several times the blower for the heat would keep or turn on after I shut the truck off. Absolutely a safety hazard that should be recalled if this is that common a problem. > also my mechanic said it will cost upwards of $1000 to fix this problem and not guaranteed not to happen again.
The contact owns a 2000 Ford Expedition XLT. The contact was traveling 35 mph when smoke was seen coming from the vents and near the accelerator. The contact pulled over in a nearby parking lot and exited the vehicle. The vehicle then burst into flames. There were no injuries. A police and fire report were filed. The vehicle was destroyed and towed to a salvage yard. The failure mileage was 100,000.
The 2000 Expedition eddie bauer was purchased with 117,208 miles from ron marhaufer automall Inc in the year 2011. In the last six months I have experienced numerous electrical issues with this vehicle. I have spent over $1000 dollars replacing numerous parts ex: Two electrical coils and a alternator. The vehicle will run ok, I noticed that if I drive and stop and park two too three times, the auto will not start right away. I have to continually take the car out of gear and return the gear shifter to park. The auto will then start. I also noticed that the dash lights will illuminate to bright on their own while driving. I am concerned that the Ford Motor Company is aware of these issues and have failed to recall all affected vehicles. I have seen many complaints fro the same reason. What is the solution?
During rainy periods the stereo and windhshield wipers will turn off and on by themselves. If the truck is turned off the stereo and ac will stay on and locks will lock and unlock by themselves. Smoke comes up from the steering wheel. The turn signals will blink a few times then stop blinkin but the light will stay on.
Multiple instances following rain of: Vehicle turns over but will not start. Removing the key any of the following will occur- heater fan blower comes on and will only go off with the key in and in the on position. Lights may or may not come on. Radio may or may not come on. All this with key out, vehicle empty and closed. Sometimes blower will come on in empty vehicle. If the car starts sometimes the wipers will not work, the horn will not work, radio will not work, lights will not work or blinkers go on. Any or all of this may occur. Sometimes and oder like burning or sour gas will occur. If the rain quits and the vehicle sits for minutes to hours all these symptoms go away. I have pulled the lower kicker panel on the drivers side and found evidence of water below the GEM near the edge of the carpet. I believe this to be the problem reported by many as the water entering from the windshield and shorting at the GEM fuse connection. I am contacting the dealer, if they will not take care of it I will have a windshield replacement company try to reseal and examine for leaks. This appears to be potenially dangerous if engine would die while driving, light go out or wipers stop working.
The contact owns a 2000 Ford Expedition. The contact stated that the doors would unlock independently while the vehicle was in motion. In addition, the interior and dashboard lights would illuminate at any time while the vehicle was turned off. Neither the dealer nor the manufacturer was notified of the failures. The vehicle was repaired but the failure recurred. The failure mileage was 30,000 and the current mileage was 115,000. Updated 11/25/11 updated 11/30/11
I have a 2000 Ford Expedition the past 3 days we have had hard rains. I went out to my car and found that the floor on both the drivers sides and passenger side of the SUV was flooded. My radio was on the car was not. The dash light were going crazy. I started the car to move it so that I could get it near an outlet to use the wet vac to remove the water and the wipers would not work. I removed the water from the floors and when I went to move my Expedition it would not start it seems that it is leaking from the windshield. I noticed that there are alot of complaints on water leakage on Expedition. Now I am worried that the water may have shorted out the electrical system.
I went approx. 3 miles when smoke started to come out of the heating vents in my 2000 Ford Expedition. A few sec. After the truck began to smoke flames were starting to come out of the area by the drivers side feet. Under the dash. My husband put out the fire and sustained severe 2nd degree burns on his fore arm hand wrist and chin. He was able to see the fire started by corroded wires under the kick plate. All the wires have melted and now 4X4 isn't working windows are not working lights inside of truck stay on headlights stay on no tail lights no dash lights power windows and door locks no longer work, speaker on driver side does not work. Hazard lights do not blink they just stay on. Temp in the truck reads 140 deg. F. we have not yet had this looked at. I have an appt with a Ford garage on Monday to see if this was a recall issue.
We bought this vehicle in February 2010 it ran perfectly until we got the first snow of the year and then we started having major electrical problems. It started out just the warning lights would blink, then the radio would shut off in drive but come back on in park. Then the wipers would no longer work or the headlights! so we parked it for about a month, the second day the radio and heater came on without the keys even being in the vehicle so we had to disconnect the battery! we let it sit with the battery disconnected for awhile then tried it again. The SUV ran great for about 8 weeks then it snowed again and it suddenly started trying to start itself and we do not have remote start!!! now it does it every time you shift, start it, or whenever it is parked it just starts cranking away!! I now have smoke coming from somewhere behind the fuse box! the fuses are all good and I can't see any problem with the wiring... I have talked to several people who have had these exact same issues with this model of Expedition and none of them have been able to figure out what the problem is even after spending thousands of dollars... and Ford is refusing to issue a recall... so what are we to do as consumers when we are assured the vehicles we buy are safe and they turn out to be the exact opposite!!!!
Windshield wipers, dash lights, 4X4, door locks, interior lights, sound system, all operate intermitanly after rain or snow. Heater fan comes on after taking key out. Mechanic estimates $1000 to remove fuse panel and replace. Said windshield has leaked and caused water damage in fuse box.
Symptom was a dead battery. Courtesy lights would not go off. Hard failure. Root cause was leaking windshield seal which corroded electronics. According to the Ford service bulletin this was first discovered well within the factory warranty period of the vehicle. An online search found numerous similar complaints along with a Ford service bulletin Ford special message #15773. Repairs to my vehicle included removing and replacing GEM and cjb along with resealing the windshield. I purchased the vehicle new in April 2000 and it has never been in an accident. Repair cost was over $1400 for a latent defect that has been in the vehicle since it was built.
The contact owns a 2000 Ford Expedition. While driving approximately 10 mph during rainy weather, all electrical components turned off and then back on. The failure usually occurred in rainy and snowy weather; the doors would lock and the passenger was unable to get out of the vehicle. The vehicle was taken to an authorized dealer who stated that the vehicle may have been struck by lightening but could not duplicate the failure. The contact also stated that weather leaked into the vehicle through the driver side window. The battery was dead and had to be jump started. A friend changed the solenoid and the vehicle started without the key in the ignition. The vehicle had not been repaired. The failure mileage was approximately 85,000 and the current mileage was approximately 98,000.
I have a 2000 Ford Expedition. There are many electrical issues with this car. I understand that it is due to water and moisture getting into the GEM. The biggest issue from this is the child safety door locks do not engage sometimes. I have two small children that ride in the back and this is a huge safety issue that I feel should be recalled before a serious (or even fatal) accident occurs. The GEM can be replaced but this continues to happen as long as the moisture can drain into it. We have been battling this problem for years with no results.
A D V E R T I S E M E N T S
- Whitmore Lk, MI, USA