This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have now replaced the front brakes and rotors 3 times since buying this 2000 Ford Expedition in late 2000. I was informed by a former service manager from Ford that this defect is known and wide spread. What he explained to me that they received a large lot of front right brake lines that were to small or concluded enough so as not to let the caliper completely release the pads from the rotor causing failure of both in as little as 15000 miles. There is a cover up and people are probably having accidents due to this defect. I will never buy another Ford. We also had the leaking windshield over the drivers side that would leak into the electrical boards in the dash causing the lights to go out/the radio to go off and on by itself. The worst was it trying to start with no key or person in the vehicle and ruining the starter and the battery. Do not buy this vehicle!!!!!!!!!!!!! because Ford still lies that these are not their problems.
While applying the brake pedal at low speed brakes failed. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic informed determined that brake pads and rotors needed to be replaced and replaced them. However, the problem recurred, and the brake pads and rotors needed to be replaced again.
The truck has 32,000 miles on it and the front rotors are no good. They have not been turned (1) time. I bought the Expedition used and have put maybe 10,000 miles on it. Speaking with the dealership they say when the truck was bought from them, there was nothing wrong with the rotors or brakes. My front bakes are completely gone and so are the rotors. The dealership says that since I live on a dirt road, this might have something to do with it. I have had (2) other Ford trucks (F-150's) that never had this problem, my husband has a F-250 and it has 2 times the mileage on it and it does not have this problem. I don't think this is normal wear and tear.
With no warning or indication, the right brake began a grinding sound and was reported to the dealer for analysis. Though under warrenty, the report was a $700 repair for a new rotor. The service manager reports this is common and owners need to report this.
- San Diego, CA, USA
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- Archer, FL, USA