This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When it rained or snowed windshield would leak water on to fuse box causing accessories such as the blower, odometer and radio to work when car was not started. Car would also intermittently not start.
Water is leaking under the windshield causing electrical components to malfunction. Three Ford dealers we spoke with, along with a friend who owns an auto repair shop and another who replaces windshields are all very familiar with this problem.
Chronic windshield leak, drivers side. Complained to dealer (3/14/05 & 4/4/05) - seal supposedly repaired? still continued to leak. Severe rusting under dash area. Started having electrical problems (fan blower and courtesy lights would come on by themselves while the vehicle was off and parked at night). Dealer claimed fuse block and GEM module were damaged due to the water leak (a defect). The same leak we had been continually complaining about. The windshield, windshield seal, fuse block and GEM were all replaced. The interior rusting was not and cannot easily be fixed. All this because of a Ford defect. The total repair was over $1,000.
Recurring problem with water leak behind dash. This causes various electrical malfunctions, I.e. wipers and radio don't work or windows and brake safety switch (can't shift out of park), etc... relay(s) clicking under dash. Dealer notes fuse box and connector rusted due to repeated events. $600 repair.
I first noticed a problem with my windshield wipers, they would not come on or just stop running then they started not turning off I had to pull the fuse to turn the wipers on and off. I made an appointment with Ford to have the problem looked at and was advised that the control switch was bad and would have to be replaced also during the same time period and same appointment I had to have a brake sensor replaced. I started noticing electrical problems like the radio would turn off when the vehicle was taken out of park and some times it would turn off when you were driving down the road and turn back on by its self. There have been times when I would be leaving work and try to use the remote to unlock the doors and it would not work and when I use the key to open the door the radio would be on and the ac would be blowing air. I have since discovered that the windshield is leaking and after a rain was when the problem would occur mostly. I made another appointment and advised Ford what was happening and I was advised that this is a common problem in the Ford Expedition and Ford F150. I was advised that the seal on the windshield over time separates from the frame and causes the leak. I said then this is a defect and was advised no its not its just something that happens. My Expedition is only 5 years old its a 2000 in great condition and had been garage kept for the past 4 years. Now I am out $1043.69 just to have the windshield replaced and the GM module and fuse box replaced as well.
- Keystone Heights, FL, USA
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Water has leaked through the windshield wiper area causing the GEM module to fail. This causes many electrical components to fail as well, (I.e. power door locks, power windows, etc..).
On the 8 passenger Ford Expedition, the step down ledge inside the vehicle, is too narrow when the second row seat is in the upright position. The drop down is slight and the width is narrow. It is very difficult to step out of the vehicle, especially backwards. Our vehicle contains 2 booster seats one car seat and one infant carrier. This being the case, we are usually stepping out backwards with a child/infant in hand. I injured my elbow bracing myself so that I didn't drop my 7 week old after slipping on this ledge. This is not the first such incident. I'm not the only one to do this in this vehicle.
The running boards have a nonskid surface and is painted over resulting it the surface being slick and causing people to slip while getting out of the vehicle. Nlm
A D V E R T I S E M E N T S
- Manlius, NY, USA