This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our battery died because the air fan inside the car would not shut off. Once I got car jump started noticed that many electrical devices were either not working or turning on and off by themselves. These problems continued after I replaced battery. I took it to the dealership and was told that the windshield in 1999 Ford Expedition leaked causing electrical shortages in most electrical components in the car. And would cost $1000 to fix and the windshield would need to be replaced for another $200. After researching this I have found that this is a well known problem in this model but no recall has been established.
The contact owns a 1999 Ford Expedition. The contact stated that she previously experienced failures with the battery losing power and the vehicle shutting off without warning. The battery was replaced three times, but the failure was not corrected. On May 16, 2009, while driving approximately 30 mph, the battery lost power and the windshield wiper washer released fluid. Within seconds, the vehicle shut off. The dealer stated that the GEM module was corroded. The manufacturer filed report number 0481541389 and stated that there was no recall; therefore, they would not assist. The vehicle has not been repaired. The failure mileage was 80,000 and current mileage was 130,000.
It started off with a beeping, that happened once and a while. I also noticed when the defroster was turned on black dust like stuff would blow out. Then one day my husband and I heard the Expedition trying to start. No keys in the ignition, no one in the truck! my husband had to disable the battery to get it to stop. We were going to take it to the Ford dealer, but when we started it, it continued to try and turn over. Therefore my husband had to disconnect the battery again and we had to pay for a truck hauler to take it to the Ford dealer. While at the dealer we told them it couldn't be started, because of it trying to turn over, but apparently they did let it run and now we have starter problems. Also they had the windshield seal replaced, but it still leaks. We will be taking it back to them to have their repairs repaired. It's a shame, I was so proud of my SUV, now I just don't know.
- Muskegon, MI, USA
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- Beaverton, OR, USA