This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 Ford Expedition eddie bauer 4X4 that has all the symptoms of your investigation #EA05015. I took my vehicle in while it was still under warranty and I was denied a claim for them to fix it at my local dealer because they said that the cause was due to moisture and it was not covered by under warranty. This sounded to me to be a manufacturing defect and felt it should have been fixed by them. During that time I had to replace my transmission and transfer case which are controlled in some way by the GEM module so I am told. I have not been able to fix the GEM and fuse box to this date due to the high cost that was presented to me. I am not certain of the actual date this took place but it was identified while the vehicle was still under warranty.
The side view mirrors on the vehicle are becoming unusable. The reflective backing on the mirrors are slowly turning a mottled black for some reason. Also, rear windshield wiper motor wore out.
Front windshield wipers self activates. Occurence is more common when turning corners. May be associated with using turn signal. If I recall correctly, during early month of ownership, Ford notified me of similar problem with rear windshield wiper. I brought the vehicle in and had this and the trailer hitch recall taken care of. Ford dealership told me my vehicle did not have a defective part (for the rear wiper switch) and therefore did not change out.
I purchased this vehicle on 9/8/2002. I have had a problem with the windshield wipers coming on while riding down the road, and also when I turn on the turn signals. It is very embarrasing when other people are looking at this happening to a dry windshield. I had it in the shop on 9/13/2002 and I was told that the machine did not diagnose a problem and to keep driving it until the wiper completely stop>ak
Windshield wipers come on automactically. Manufacturer sent technical service bulletins to dealer on windshield wipers. Tsb only covers consumers with warranties. Consumer lived in a area were there was alot of road salt, and when coming on involuntaraly it smears with lack of visibility. The consumer states that it is unsafe to drive, especially under bad weather condition.
While driving could smell engine burning oil which came through the vents. There was no oil leaking. Coil broke in the engine/ windshield wipers would come on by themself, while the rear wiper does not work at all/ passenger door panel was loose & came off/ electrical system would cause lights to flicker on & off, and fuel gauge failed to register the correct amount of fuel when filled.
This vehicle has been back to dealership seven times since purchase for warranty service problems and recalls. In may of 99 there was a recall on the wheel lugs: Nuts. In September 99, November 99, and March 2000 it was in for windshield wiper problems; moulding replacement; twice for front end alignments (steers to right); and trailer hitch recall. The constant smelll of burning oil has just been diagnosed on latest visit to dealership 5/15/00 as needing a new cylinder head. Vehicle has been in on three other occasions for this same problem, but they could never find it. Now parts are on order---will take 3-4 days to obtain parts before they can repair it. Regarding the "windnoise" dealer says its "normal" yet service bulletins have been issued on this problem (996780 & tsb 99-6-5). In November of 1999, the left "tie rod" broke off while we were in phoenix. A phoenix dealership did a same day repair for us.
When vehicle had 3,789 miles on it, coolant leaked onto plugs & coils. Had it repaired. On 8/30/99, coolant leaked onto plugs & coils. Had it repaired again. Wrote to zone division with copies to CEO and chairman of Ford requesting to be released from my lease. Only got form letters back. On 1/2/2000, same thing happened again. Left car at dealership, putting envelop with keys and note stating problem in their night service window.. have had other problems with vehicle I.e. rear wiper blade inoperative. Adamson Ford, where car was leased from kept vehicle from Thursday 8/30/99 until Monday 9/2/99. Dealership very rude and uncooperative, and failed to repair items listed on service order. I believe vehicle is a defective product sent from the factory to the dealership who in turn leased it to me.
On Sunday windshield wipers started goinig crazy.they started to go on and off for 5 minutes after several attempts to shut them off.finally my husband pulled over and turned the car off, and the wipers shut off.the dealer was not notified.on Tuesday at about 7:56 am I was driving to go to a gas station and as I was turning to the left I heard a loud sound that sounded like an explosion and the truck turned off.I tried tunring the car on since I have had problems with the car turning off before and I realized that the car was smoking fron the inside.I tried to open the door from outside they did not open. So in fear that the car would blow up that I tried to start the car and it started. I opened the door quickly before the car blew up.then the the plastic started to burn under the running board and by the time the fire dept came the inside of the car was on fire.the car was towed to the dealership.the inside of the car was destroyed.
While driving front and rear windshield wipers will activate without consumer touching the on/off switch. This obstructs consumer's visibility. Dealer has been contacted.
Approximately 2 months ago my windshield wipers started going on without me turning the wipers on. At first I thought that I had hit the button but then it started to happen more and more frequently so I took the truck into the dealership. I had made an appointment but as soon as I told the gentleman what the problem was he told not to even leave the truck that day -he knew what the problem was and was going to order the part for me. I asked approximately how long it would take to get it in and he replied with a shrug of his shoulders that the part that I needed was back-ordered. That was about three weeks ago and I had heard nothing about it until I saw a report on channel 7 news about all of the problems.
The windshield wipers on my 99 Expedition come on at will. I have not been able to pin point exactly when it happens, because it just happens out of the blue. This problem has been reported and taken to the dealer from which I purchased the car. I was told a part was ordered on 9/7/99 but to date I have not been notified that the part has been delivered. I saw a news report on abc and am reporting the problem as instructed.
A D V E R T I S E M E N T S
- Murrieta, CA, USA