This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Spare tire fell off. The tiny (1/8") steel cable that held spare in place under the truck body failed allowing huge spare tire to drop to road. Fortunately, this happen as I was pulling into driveway after a 2000 mile trip. Had this occurred on I95 in 75mph / bumper-to-bumper traffic, it would have been a disaster for the following vehicles. A web search shows that this is not uncommon and should the subject of a safety recall.
1999 Expedition XLT 4WD w/17" steel wheels. While traveling on a well graded gravel road, about 35mph the ride suddenly became shuddering, like a tire was going flat. As I was slowing to stop & check it, but while still travelling about 20-25 mph, there was a sudden thumping thud, and the right rear corner of the vehicle dropped, as if the tire had failed, accompanied by immediate loss of speed. Upon stopping & exiting to change the tire, I found that the right rear tire & wheel were completely missing, and the vehicle was resting on the brake rotor. Upon closer inspection, there were no lug bolts upon which to mount the spare. I found the tire & wheel off the side of the road, fully inflated; and also found the hubcap & all of the lug nuts strewn along the roadway. The nuts had the sheared off/broken stubs of the lug studs still attached to them. No injuries resulted, nor was there any other property damage; no other vehicles or persons were affected by the incident. When the wheel came off of the hub, it did extensive body damage to the wheel well area and to the quarter panel/fender area. Vehicle was towed to a repair shop, and my insurance company notified for a possible damage claim. I subsequently heard of a recall of newer Ford vehicles with 17" steel wheels exhibiting this same problem, so decided to file a report.
The vehicle does not start when there it rains, snows or any water relating issues. Also, causes other electrical problems. Dealer keeps replacing the computer, which never last. Dealership replaced the windshield, and that did not fix the problem. Ford has been contacted by the owner. Ford recommended that the owner try another dealership. The owner has been to more than one dealership to try to fix the problem, and they could not figure out the problem either. The vehicle has been in the shop over these issues between 6-12 times, and now the dealership will not even give the owner an invoice. Owner has spent about $4,000 over 8 months on trying to fix this problem. This owner is not satisfied with the dealership or Ford. The water problems have been going on for two years. The wheel came off last year in July. The wheel started vibrating and the wheel just came off while driving. The wheel lugs: Nuts and bolts brokenoff. 4 out of 5 lugs and nuts were missing. The odometer does not work. It blinks off and on. The odometer will stay off for months, when it comes back on the mileage may go forward or it may go backwards. The owner took the vehicle in and had the lug sand nuts a long with the rim and wheel repalced.
Dealer replaced all recalled tires including spare. A few months later I pulled off the highway into my driveway and felt the vehicle "jump up" and move to the right. I looked back and the spare tire had fallen out from under it. The tire was brand new but had rub marks all the way around like it had been spinning. The cable holding it was sliced straight across. I'm assuming the tire wasn't tight and it had spun until it snapped the cable. This was not reported. My husband lowered the cable and put another clamp to hold it on. The spare needs to be securely tightened. I traded this vehicle in for a 2002 F150.
- Tuttle, OK, USA
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Recall (99V-009) should also include the 17" aluminum wheels as well as the 17" chrome wheels. Consumer's 17" aluminum wheels cracked and caused vibration as stated in recall.
A D V E R T I S E M E N T S
- Silesai, MD, USA