This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 Ford Expedition eddie bauer 4X4 that has all the symptoms of your investigation #EA05015. I took my vehicle in while it was still under warranty and I was denied a claim for them to fix it at my local dealer because they said that the cause was due to moisture and it was not covered by under warranty. This sounded to me to be a manufacturing defect and felt it should have been fixed by them. During that time I had to replace my transmission and transfer case which are controlled in some way by the GEM module so I am told. I have not been able to fix the GEM and fuse box to this date due to the high cost that was presented to me. I am not certain of the actual date this took place but it was identified while the vehicle was still under warranty.
1999 Ford Expedition bought brand new at serramonte Ford in colma ca. Serviced in strict accordance every 5000 miles per Ford owner manual and at the same Ford dealership exclusively. Lost engine, timing chain at 55,000 miles, lost transmission at 130000 miles.
1999 Ford Expedition-perfectly maintained. 37000 miles on odometer-transmission blow out. Just all of a sudden, almost got into an accident due to loss of power. This is the second Ford vehicle owned that had a transmission failure! first one at only 8000 miles! under warranty for that one. Ford will do nothing to help with this problem. Will never purchase another Ford again!
General complaint about vehicles that allow movement without stepping on the brake. My friend had a Tahoe and his grandson got in the car turned the ignition key not starting the car, but two clicks and the car rolled, kid jumped out and was crushed by the tire. I believe there is a safety device that requires a foot on the brake that should be required in all cars. I have 3 children under the age of 7 and am concerned about this. I tested my Ford Expedition and it does not have the safety feature.
The contact owns a 1999 Ford Expedition. Had to have repairs done several times. The first time it was the alternator. Then, there were problems with the motor. The last time there were transmission problems.
- Fort Worth, TX, USA
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1999 Ford Expedition experiencing problems with the head gaskets. The consumer felt that the engine should be replaced at no cost. The passenger side head gasket leaked oil badly. Ford replaced the head gasket once while under the manufacturer 36K mile warranty. The head gasket was replaced again at the consumers expense because the leak resumed. The consumer was informed by three different Ford technicians that the oil passage in the block of the engine was so close to the edge of the block that a head gasket would have a problem preventing oil from leaking out and Ford developed 2 or 3 revised head gaskets to address the problem since 1999. After th second repair ofthe head gasket, one of the heads leaked anti-freeze. Other problems were: An inoperative horn, transmission shifting made a whining noise and the vehicle would not heat up when at zero.
The air bag sensor controls the height of the vehicle. The sensor is malfunctioning and the vehicle's rear is dropping, and will not lift. Also, transmission has been replaced four times, and the engine was replaced three times.
1 engine blew-100 deductible 2 electrical, lights wont go off - 3 electrical, radio/windshield wipers inop-4 transmission leak-5 transmission going bad-6 alternator bad all within a year and 4 months, been walking more than riding, have not enjoyed truck yet, scared to drive past 200 miles out I got a real lemon that I still have to pay 535 for, I hate Ford, will never buy another if it was free, going to iraq, but ill be back 4 justice....
Transmission problem. After traveling 2000 miles on a trip, mostly on cruise control, the vehicle did not shift from 1st to 2nd gear and lunged from 1st into 3rd.
We purchased this vehicle from a private owner we knew very well and all regular maintance had been performed according to Ford recomendations. In 2001 with only 30,000 miles the transmission had to have O-rings replaced in transmission because of problems with the automatic shifting. We had the transmission flushed just prior to the following incident as recommended by the Ford owners manual. In June 2002 while towing a trailer (weights within limits of vehicle requirements) we experience a complete loss of the transmission. Engine would rev while in gear but acted like in neutral. Transmission fluid was spewing out from under the vehicle and smoking. We pulled safely to the side of the rode but had to be towed to the next available town. This transmission was equipped with an auxillary transmission cooler. There is only 58,000 miles on the vehicle, less than 30,000 since the last problem. We were informed by the service tech that the transmission would neither drive forward or in reverse and had to be replaced. The transmission was replaced with a Ford rebuilt transmission. With in approx. 1-2 months after replacement the service engine light came on and the service tech informed us that it was a transmission code. After resetting the light and waiting for an appointment with the "transmission person" at the dealership the light did not come back on an the service tech advised to 'wait and see'. in Dec. 2002 while driving in the mountains with 4 adults and 3 children in the car not pulling a trailer, the service engine light came on and the transmission was shifting "hard" and at inappropriate times with varyiing rpms and speeds. After waiting the weekend for the appointment time, the service tech informed us that the solinoid pack in the transmission needed replaced. At this point there is only 8,000miles on the 2nd transmission. The solinoid pack was replaced and currently the vehicle has not had anymore problems.
Consumer stated having problems with the transmission. Also stated that the vehicle was taken to a dealer for a three month check up and same cables were replaced and two days after the transmission went out.
Started making vibration sounds( thought was road noise). Vibration became louder and I took it to trusted mechanic at aamco who told me that the Ford car I bought had problems with that particular transmission and that an expensive fluid called merchron 5(very expensive fluid) was to be put into them. This didnot work as my torque convertor needed replacing. The gentleman at aamco called an out of area Ford dealer and told them that the mileage was too low and the car to expensive for these kind of troubles. This dealer replaced torque convertor under warranty, but it is doing it again. As you can see, the mileage at which it was first repaired (37000) until now(48000), only means that I will continue to have this problem every 10 or 11K miles. This was my first major problem but in the past, this car has shut down completely, not registered any oil and because it is a Southern Comfort limited edition model it has a tv-vcr combo that worked for a few months and it went out. I have yet to find a repair person for this problem. Ford knew of this transmission problem and tried to cover it up. I do not wish to continue traveling long distances to find an honest Ford repair dealership when this car is nothing but a lemon. Thank you for your time and any help you might give me. Ford is ripping off thousands of consumers( they are on the internet) and they should be stopped and put completely out of business!
When vehicle is put into reverse it is not engaging. You must use the accelerator to go anywhere and then the front end feels as if it is stuck on something and reverses extremely hard and makes a very loud screeching noise. Dealer says there is nothing wrong and cannot do anything unless the problem occurs when at the dealership. I took it directly to them after the problem occured this last time.
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- Murrieta, CA, USA