I was involved in an accident on July 11 2000 in which we rolled over couple off times. We had taken the Expedition to the dealership two weeks before the accident our complaint was that the steering was too soft and at the dealership told us that there was no problem with the steering couple of months after the accident I learned that the dealers were installing another gear box for the steering make the steeering harder and firmer also the 2000 had a new gear box. Please mail me a complaint form. Thanks. (tiresize: 16)

- El Paso, TX, USA

On the 5/21/01 accident I was making a left turn off of my cul a sac St and just as I turned the wheel to go left vehicle locked up to the right and I cound not get in to unlock which caused me to hit a parked car, I bounced off the car 3 times before my truck rolloed back and stopped.the police officer tried to turn the wheels with the truck on and was unable to do so, all fluids released from the truck. I was injured in my back/neck/spine, and burn marks on my rt hand from trying to turn the wheel to avoid hitting the car. This accident happened within 15 ft.on the police report it states that the power steering locked up but due to no witnesses he can't prove this. Bodyshop said the gear box and all the gears are destroyed and because of it locking up to the right when I was making a left it looks like the power steering locked up also. Ford will not comment on my situation and I want to know what to do to protect myself if this is a defect problem. On the transmission, I took it to Ford and told them my truck was slipping and having problems and they replaced the transmission and fixed some engine problems. I have so many things go wrong on this vehicle since 1999 I'm afraid to even drive it once it is fixed. I"M not sure it is safe for me and my family. Please advise me if you can or let me know what your process is on this complaint.

- La Mirada, CA, USA