This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has been over heating and having problems since I first bought it. I could not understand why I have to continue to keep fixing it after I just bought it. Someone told me to check if it had a recall and sure enough it does! I checked on the dmv website today.
The contact owned a 1999 Ford Expedition. The contact stated that the vehicle was included in NHTSA campaign number: 05V388000 (vehicle speed control). The vehicle was repaired. After the repair, while the vehicle was parked, it caught fire underneath the hood. The fire department extinguished the fire and a police report was filed. There were no injuries. The VIN was unknown. The approximate failure mileage was 200,000.
The contact owned a 1999 Ford Expedition. The contact was informed that the vehicle was on fire. The fire department extinguished the fire. It was unknown if a police or fire report was filed. The vehicle was destroyed. The vehicle was included in NHTSA campaign number: 05V017000 (vehicle speed control). The manufacturer was notified of the failure. The failure mileage was 220,033.
My Expedition started acting like it was starving for fuel misfiring loss of power and there's a ticking sound coning from under the dash board the door lock unlock the lights flicker and horn beeps by its self I parked it and a couple days later it wouldnt it trying to crank but its sound I dont believe battery is dead if it was then lights wouldn't come on now and again also when I use my key ring lock to lock the door there's a clunk cluck sound I've spent a lot of money trying to find out what's wrong with lamont that's my Expedition name and nobody knows last repair shop had it 9 days total on the 7th day I called them they said they had no idea and on the 9th I went in and they said I needed a new motor costing 2600 and charging me 220 to tell me that. The shop before that cost me 350 saying the truck itself were the plugs go in was stripped and they needed a special tool. Any how I believe it would be a matter of time before the vehicle will catch on fire. The vehicle is very unpredictable and you dont know what it will do next it also dies while driving it..
My husband and I returned from our daughters house around 6pm, almost 8pm we heard 2 loud booms and then we looked out the window and the vehicle was in flames just in the front and shortly after the tires popped. The SUV was then blazing high at this time, then the fire department showed up. After sitting down and thinking a minute we remembered the recall cruise control switch issue with Ford which a lot of people reported fires happening. So now we wondering if this has anything to do with the recall. We would like someone to investigate this, we are very old and this was our only means of transportation. I don't understand how a vehicle that runs perfectly fine and had been off a couple hours can burst into flames in the front, I could understand maybe if were associated with the gas tank but I'm baffled. Please feel free to contact me!
- Polk City, FL, USA
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Truck parked, not drove for three days, alarm went off and truck burst into flames in motor area, truck total loss, found out after fire they had recall on cruise control switch, would've been nice to know, so I'm sure several people unaware.car company need to realize cars is how they make there money and our cars are the way we pay them.
The contact owns a 1999 Ford Expedition. While driving 55 mph with the cruise control function activated, the contact stated she applied pressure to the brakes but the vehicle did not stop. The cruise control function did not deactivate and the contact crashed into several vehicles. The contact sustained bruising and injuries to the knees and lower back. Neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle diagnosed or repaired. The current and the failure mileages were unknown.
The contact owns a 1999 Ford Expedition. The contact stated that the vehicle caught on fire while parked with the engine turned off. There were no injuries and a police report was filed. The vehicle was towed to the contacts residence but not repaired and the failure was not diagnosed. Neither the dealer nor the manufacturer was contacted in regards to the failure. The failure and current mileage was 150,000.
My 1999 Ford Expedition caught fire while being park and off on my drive way causing damages to my home and personal injuries to my 9 month pregnant wife.
The contact owns a 1999 Ford Expedition. The contact stated the vehicle had been sitting idle for two hours when she noticed black smoke coming from under the hood. The fire department was called to extinguish the fire. The vehicle was destroyed. The contact confirmed she had previously received notification of NHTSA recall campaign id number 05V388000 (vehicle speed control) but had not taken the vehicle for recall repairs. The failure mileage was 126,000. Updated 11/16/10.
My son exited the publix grocery store where he was working and found that our 1999 Ford Expedition was on fire with no one in the vehicle with the keys in his pocket. The flames were coming from the engine department. Four small fire extinguishers were not able to extinguish the fire, the fire department was called. The vehicle was destroyed, as well as damage to the two vehicles parked on either side. We were having no mechanical trouble with the vehicle at all, in fact, we had just replaced the four tires the day before. There was a recall on the vehicle regarding the cruise control, which we had complied with by immediately taking the vehicle to our local Ford dealership for the recall, where it was taken care of. Supposedly the problem of unexpected fires was corrected. Fortunately there were no injuries or fatalities that occurred as a result of this incident. Thank goodness the vehicle was not parked in our garage when this fire occurred. It has caused us a great deal of unneeded aggravation, time and unavailable costs involved in accommodating our son's responsibility to get to and from work, along with our own responsibilities.
I have the Ford Expedition 1999 it was fire. I report this because is very danger. In then I talk to some people have the same veh. They don't not about this. I send the letter to Ford why they no report this in radio, tv and newspaper. Please help driver on the road. Thank you.
I bought 1999 Expedition and 12 hours later the keys were not in the vehicle 2 cables were sparking and flying by drivers side tire in 5 min the vehicle was gone and on top of that it melt my house. Ford doesn't respond to me after I turn in report. Ford tells me the lady on my case is the only person that talk to me and she won't return my phone calls what can I do? I am a single mother with 5 kids. I don't know if I can live with my depression. Ford are killers my kids could of been in there!
The contact owns a 1999 Ford Expedition. The vehicle had been parked since May 28, 2008. The contact and her two children had been away from the house for several days and when they returned, they noticed that the vehicle had caught fire. The fire occurred on May 30, 2008. The fire department left a notice in the door to inform the contact of what happened while they where away. After checking the mailbox, she was able to locate a recall notice sent by Ford to identify the possibility of a fire related defect in her vehicle, pertaining to the vehicle speed control. A police report was filed. The Ford manufacturer stated that they could not provide reimbursement or a rental vehicle. The insurance company currently has the vehicle. The recall number was unknown. The failure and current mileages were 120,000.
May 13, 2008 to: Ford Motor Company/customer service division P.O. Box 1904 dearborn, Michigan 48121 to whom it may concern; I am the owner of a 1999 Ford Expedition XLT 4X4, veh, that was listed as part of a motor vehicle safety recall. On February 19, 2008, at approximately 11pm, my vehicle suddenly burst into flames, while just sitting parked in our driveway. The fire was underhood and as we tried to extinguish it the fire department and local police showed up and they had to put it out. Enclosed you will find a copy of the incident report and will note that there are reasons for us to believe that the recall issue and the destruction of my vehicle are definitely linked. Unfortunately for us, we did not receive this letter from you until the first week in March 2008. My vehicle was financed and there was an outstanding balance that was required to be paid off immediately by my lender. Therefore, because of the situation at hand and the lapse of time in which the notice arrived after the fire occurred I feel that Ford motor has a financial responsibility and is liable for the costs I have incurred as a result. We are just thankful that the fire dep't. responded so quickly due to vehicle being so close to home and sleeping family. Your immediate attention to this will be greatly appreciated. Eugene police dep't case #[xxx] officer M.lee also has photos sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- the contact stated the 2001 Ford Expedition would not go into gear. The contact had the vehicle towed to a repair shop. The contact stated the vehicle caught on fire the day after it was towed to the repair shop. The repair shop extinguished the fire. The contact stated no work had been performed on the vehicle by the repair shop. The fire damage was to the harness and brake fluid reservoir, all of which melted. The contact was informed by the repair shop that there was a recall on the vehicle for the gear shift. The contact stated he never received recall letter. The contact called the Ford corporate office on 1/15/07. The contact stated they sent a recall letter on January 18, 2007 that was dated December 2006. The contact recently received a letter which stated that they would not repair the vehicle free of charge because they had sent out recall letters dated 10/4/05, 11/29/05 & 4/17/06. The contact did not know if pictures were taken of the fire damage.
The contact stated while driving vehicle experienced sudden acceleration. When depressing the brakes the rmps revved very high. When lifting foot off the brakes the vehicle accelerated. He eventually depressed the brakes hard enough so that the vehicle stopped. The cruise control was not in use. He took his vehicle to the dealer. They told him that the PCV had a leak in the vacuum system. The vehicle is now being repaired.
Vehicle was parked to the side of consumer's house after 10 minutes consumer's husband heard the fan shut off, went outside to look and the car was in flames.
The contact owns a 1999 Ford Expedition. She states that while they were in a parking lot they put the truck in reverse and it took off across the parking lot and hit another parked vehicle. The vehicle would not stop and it was jerking. The person that they hit his wife owns an Expedition said that the same thing happened to them. She contacted Ford and they said that she needed to take her vehicle in for service.
When the consumer applied the accelerator pedal lightly, the vehicle suddenly surged to 95 mph. The consumer applied both feet to the brake. The owner took the vehicle to the dealer who had no explanation as to why this happened and what to do to remedy the defect. Provide further details.
A D V E R T I S E M E N T S
- Daly City, CA, USA