This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is leaking oil. Also, every two weeks conusmer has to add a quart of oil. Also, fumes of oil burning go inside of vehicle. Contacted dealer, and dealer is not willing to do anything.
Please note that brandon Ford has not helped me resolve some of these issues. No safety defect mentioned in summary. (tiresize: 26516)( dot number: Tire size: 26516 )
Over the past two years, there have been two incidences where vehicle has lost engine power while driving on highway, cruise control engaged both times, vehicle regains power after the engine is shut off for about 15 minutes, the vehicle has been serviced for this problem 4 times, dealership is not able to duplicate malfunction and therefore could not solve problem.
Engine hesitates. Dealer was not able to locate problem or provide remedy. Also, vehicle had an oil leak, and knocking noise. Dealer replaced head gasket, but problem is reoccurring.
- Chino, CA, USA
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This is the second Ford vehichle purchased. Initial vehicle traded because of saftey issue involving seat belt malfunction. This particular vehicle needed an engine replaced and extensive transmission repairs. Ford Motor Company is basically untouchable for comments. Service technician at dealership admitted to knowing the engines in the 1997- 1999 Expedition were having problems. I was never notified.
After changing oil could still smell oil. Then, took vehicle back to dealer where they found blown out head gasket. This was second time. First was repaired by dealer under warranty, but this time it was not under warranty.
Engine loses power without warning, creating hazardous condition. Multiple repair attempts failed. Ford has displayed no concern for the safety of their customers.
At 3000 miles the engine was replaced due to a knock in the engine. At 11,000 miles there was a severe vibration in the drive train at 65 mph with the vechile under load - Ford couldn't identify the problem and had no fix. At 12,500 miles the torque converter failed resulting in the vechile stalling at stops. The torque converter and transmission were replaced. This reduced the vibration but did not eliminate it. Again Ford tried several times but could not identify and correct the problem. At 21,000 miles the vechile lost all power and would only move by reving the engine (like severe clutch slippage on a manual transmission). Ford is presently investigating. Both failures could have resulted in severe accidents if the driving conditions had been slightly different at the time of the failures. The problem appears to me to be in the computer constrol system for the transmission resulting in possibly the second failre of the transmission.
After noticing an oil leak, I took the vehicle to the dealer for repair. I was told that the cylinder head was warped and had to be replaced. My Expedition has only 12,000 miles on it. I believe Ford has issued technical bulletins regarding cylinder head leaks and replacing the head gasket on the Ford Expedition. There may be more Expedition having the same problem as mine.
Driven for 20 minutes and let sit 20 minutes, and it hesitated and ran roughly until cooldown 3 to 4 hours, runs better. Why is this happening? everytime I drive and let it sit for 20 minutes it runs like this. Also, engine check light goes on and off.
Automobile hesitates from a complete stop while attempting to accelerate. Consumer has escaped accidents twice. Both times had to get to the shoulder to avoid the other automobile.
A D V E R T I S E M E N T S
- Milan, TN, USA