This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Ford Expedition 5.4L eng. Driving between office bldgs at low speed, hear explosion in vehicle front, heard debris impacting under engine hood and wheel wells. Had truck towed to dealer. Informed of spark plug blowout damaged header. Told this is common on 5.4L not covered by warrantee. Cost: $3,600.
The contact owns a 1999 Ford Expedition. Had to have repairs done several times. The first time it was the alternator. Then, there were problems with the motor. The last time there were transmission problems.
1999 Ford Expedition experiencing problems with the head gaskets. The consumer felt that the engine should be replaced at no cost. The passenger side head gasket leaked oil badly. Ford replaced the head gasket once while under the manufacturer 36K mile warranty. The head gasket was replaced again at the consumers expense because the leak resumed. The consumer was informed by three different Ford technicians that the oil passage in the block of the engine was so close to the edge of the block that a head gasket would have a problem preventing oil from leaking out and Ford developed 2 or 3 revised head gaskets to address the problem since 1999. After th second repair ofthe head gasket, one of the heads leaked anti-freeze. Other problems were: An inoperative horn, transmission shifting made a whining noise and the vehicle would not heat up when at zero.
My husband was driving our 1999 Ford Expedition and had just crossed the state line from Connecticut into New York on I-84. There was a loud bang in the engine and a consistent banging thereafter. The car was not drivable and my husband pulled off the highway and called aaa for a tow. We had the car towed over an hour to the Ford dealer near our home. They determined that the #3 sparkplug blew out of the engine. It caused major damage. We had to have the entire engine head assembly replaced which cost us over $3500 and we were without our car for two weeks.
- Meriden, CT, USA
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Right cylinder head was leaking in 1999 Expedition with 56000 miles. Dealer or Ford would not correct problem and cost $2750 from Ford dealer to fix. Learned later that is not an isolated problem but wide spread. Why isn't Ford held responsible"?"
The air bag sensor controls the height of the vehicle. The sensor is malfunctioning and the vehicle's rear is dropping, and will not lift. Also, transmission has been replaced four times, and the engine was replaced three times.
My Ford Expedition blow a spark plug and know requires a head replacement (over $2500) talked with Ford dealership and they indicated that they see at least one Ford a month with this problem.
Upon driving our 1999 Ford Expedition we were noticing a burning smell originating from the engine compartment. In preparation of a road trip we decided to take the vehicle in for service and asked to have the problem diagnosed. It was found that the head gaskets were leaking oil on the engine block as well as the starter and the exhaust, which could result in a fire. We contacted Ford Motor Company to ask for assistance with this problem due to the fact that we were informed by a certified Ford engine technician that there has been previous service bulletins out on this problem that we were not notified about, however Ford has not responded as of yet, although they have acknowledged our calls and E-mails. At this time nothing has been done to correct the problem, because we do not have $2,500 to $3,000 to have the vehicle repaired and the vehicle has been parked since the diagnostic reports.
The number three plug on the engine blew out. The spark plug came completely out of the head. The cylinder head had to be replaced. Also, provide correct vehicle identification number. Consumer believe this is a manufacture defect and should be a recall on this recurring problem. Have done some research on this problem and found numerous cases. Consumer do not think the public should have to pay for Ford design flaw.
I had a spark plug blow out of my cylinder head while driving. I have read reports happening all of the time and it is a very common occurrence. No warnings, just a $4000 bill to have the head replaced.
1 engine blew-100 deductible 2 electrical, lights wont go off - 3 electrical, radio/windshield wipers inop-4 transmission leak-5 transmission going bad-6 alternator bad all within a year and 4 months, been walking more than riding, have not enjoyed truck yet, scared to drive past 200 miles out I got a real lemon that I still have to pay 535 for, I hate Ford, will never buy another if it was free, going to iraq, but ill be back 4 justice....
Oil was leaking from the vehicle. Made an appointment with local mechanic, and took vehicle in. It was discovered that right head gasket was defective. Then, vehicle was taken to the dealer, a dye was placed into the engine, and after one week it was taken back. The manufacturer stated nothing could be done.
While I was driving on the expressway at expressway speeds all of a sudden there was a pop sound and the vehicle lost power and started vibrating badly. When got vehicle to mechanic by tow truck because vehicle had no power, it was revealed to me that the spark plug was blown out the head of the motor. It was the 3rd plug on the passenger side. My vehicle has a complete extended warranty but the warranty company claims that this is due to a loose spark plug. They are the original factory plugs supposedly you don't have to touch them for 100,000 miles. My mechanic states that this happened due to a defect in the head because he not only spoke to Ford mechanics but has seen this before. This is a common problem, upon researching this myself I found many other people on the internet with this same problem, at the same exact site on the motor. This is a problem with the head of the motor and my warranty company should fix my truck because this is a covered item it is the engine block that malfunctioned, not the spark plug!!!! please help because this is a very costly repair.
I purchased my 1999 Ford Expedition used, with 50,140 miles on it. I also purchased an esp warranty plan. My engine always had a knock when cold.I thought that was "normal". on the week of April 12th, the engine knock became severe and the vehicle had been using more oil than usual. I brought it to johnson Ford for repair. My service advisor told me not to worry, I had the best warranty plan there is, and that this is a very common problem with the 5.4 engines.he even told me that he spends much time calling in similiar claims. The diagnosis was "spun rod bearings". after two weeks, my claim was "denied", and I removed the vehicle from the dealership after a $6400 estimate for a new motor. I brought the vehicle to a reputable independent, and had to purchase a used motor for my Ford. After much research, I have found that numerous people have had complaints about defects in the 5.4 ltr engine. I find it very frustrating to have spent $1100 on a rental car, $4300 on repairs, and $335 to johnson Ford to tell me that my engine failed. (I knew that when I brought it in!) in addition to that, I spent $2395 on an esp warranty that was of no use to me. Johnson Ford is claiming that my engine failure was due to lack of maintenance. Mobile tech (the independent) has stated that my engine was sludge free, and that their opinion is that is was not lack of maintenance. I have written at least 20 letters to the dealership, the BBB, and different departments of Ford Motor Company since April 30th and am getting no answers or satisfaction. The motor remains at mobile tech as I have requested an examination, again, from Ford Motor Company. To date, I have been repeatedly denied my request.
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- San Diego, CA, USA