This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1999 Ford Expedition, last year the number 3 plug popped and had to be rethreaded and now we have a different popped plug that needs repair. The first repair cost $800 and I had to rent a car. For this second repair I brought the truck to two repair garages and neither mechanic could repair this plug because it could not be reached. How can I be compensated due to this being a known problem and a second occurrence in my vehicle?
The contact owns a 1999 Ford Expedition. The contact stated that the spark plugs thread failed, which caused the spark plugs to eject from the coil. He attempted to repair the vehicle himself. A technician from the dealer stated that he would have to pay $1,900 to repair the vehicle. No repairs were made. The failure mileage was 98,000. The current mileage was 135,800.
- the contact owns a 1999 Ford Expedition. The contact stated that intermittently the vehicle stalls without any prior warnings. In 2004, a technician concluded that the engine compressor strips the spark plug thread, which causes the plugs to eject. He then replaced the engine head, and ECM at an expense of $2,200. The failure resurfaced so he took the vehicle back to a repair facility.a mechanic replaced the spark plug wires with a special thread, at an expense of $1,600. The manufacturer was notified. The failure mileage was 60,000. The current mileage was 125,000. The vehicle identification number was unavailable.
First incident, I was sitting at a red light and when it changed I hit the gas and the spark blew out of the second hole on the passenger side. Second incident, I was driving down the road at 60 miles per hr and the plug in hole 3 on the drivers side blew out. Third incident, I was at stop sign, and when I hit the gas to go it blew the spark plug in hole 3 on the passenger side almost causing an accident. This was all in a 5 month timeframe. The repairs were made using the timesert kit from timesert.com. The mechanic charged me $350 + parts.
1. normal driving conditions, and normal operation of the SUV. 2. sudden noise from the engine, upon inspection we found that the spark plug had been ejected from the engine block and striped the threads. 3. modification kit (readily available, as the parts store said this is a very common problem) was purchased and installed.
- Bountiful, UT, USA
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I have a 1999 Ford Expedition, Triton V8 engine, it has 100,000 miles, I have taken very good care of this car. Change the oil every 3000 and ect. About 6 months ago my spark plug shot out causing severe damage, it cost me $460. 2 days ago I was coming home on the expressway when another shot out causing me to go from 60miles to 40 where I almost got hit by a truck! what is going on" I'm told that this has been happening for years. How can there not of been a recall on this engine defect. And now im out $500 again and my worry is I still have 6 more plugs to go, the mechanics have to get a special repair kit from Ford. I am so upset, this is not fair that Ford will not recall this engine and either repair the defects or pony up a new engine? but they will pay 12months of a car payment if you buy a new car and lose your job????? something has to be done about this. I could of been killed by that truck from slowing down so fast. Thank god I was in the right lane. Any suggestions" it's only 10 years old and in excellent condition!
I have a 1999 Ford Expedition eddie bauer with a Triton 5.4 liter V-8 and this is the second time that I have had a spark plug blow out of the cylinder head.. I am aware that this is a re-occurring problem with the Ford engine, but I like many others am getting tired of shelling out thousands F dollars to fix a "design defect" I am a laid off auto worker living in Michigan and I cannot believe that Ford wants us to still buy their mistakes and then bail them and the other manufacturing companies out of what is clearly there own doing.. and as far as my truck I think will be looking into a better kind of car and company!!!!!!
99 Ford Expedition blew out #3 spark plug and damaged coil, no forewarning of this, has 114,000miles, cost me $400 for a temp fix, ,was told this is a common problem with the 5.4 engine, garage installed a repair sleeve and special plug, ,no warranty, ,I was 800 miles from home, when the plug blew, I thought somebody took a shot at me...it also ruined the coil.
The contact owns a 1999 Ford Expedition. After the vehicle had been shut off for approximately 15 minutes, it caught fire. The fire department arrived and stated that the fire originated from the front driver's side of the vehicle, underneath the engine. A report was filed. The windshield and windows were all cracked and damaged due to the high flames. The vehicle was destroyed. The contact believes that the vehicle should have been recalled and she should have been notified of any defects. The VIN was unknown. The current and failure mileages were over 200,000.
Driving home from doctor visit, heard a loud pop, and lost power, very loud engine noise as if I had no exhaust. Mechanic looked at it apparently the engine blew out a spark plug making it necessary to replace the cylinder head since it stepped the treads. And also broke the coil. Am on disability and fixed income, the repair cost is so high I have to wait and be without a car. Do not know what to do. The mechanic told me it is a common problem with this vehicle and Ford. And I researched the web and found out that many others experienced the same thing. Furthermore when going to Ford for repair, they say that the new head is a improved version. So if it is an "improved" version that mean that they know that there is a problem with the product to begin with. Ford should replace the faulty heads at no cost to vehicle owner.
I own a 1999 Ford Expedition and my family has experienced (3) blown spark plugs! the Triton engines Ford makes have aluminum heads and spark plugs are blowing out. On May 6, 2008 was my first experience (cost $273.03) replaced helie coil. July 18th 2nd blowout with 3 young children late at night. Police officer has had 2 blown spark plugs on his Ford! (cost $1,502.02) had to remove head. #3 blowout last night pulling into my driveway with family on board. I will not take this vehicle anywhere again as these explosions can cause a car fire and I will not risk that or being stranded in remote camping area. I have wrote a letter to Ford board of directors- called Ford directly and at this time there is "no customer satisfaction programs" according to "amy" my case girl. Google "Ford Triton engine blown spark plugs" and you will see the many consumers frustrated and experiencing this. If my car catches fire and my family is injured or killed I will hold you and Ford personally liable as this is my written notification of this defect. There needs to be a recall and it needs to happen now!
The contact owns a 1999 Ford Expedition. While driving 55 mph, the contact heard a loud noise coming from the engine. He managed to get control of the vehicle and pulled over. The vehicle was towed to a mechanic and they replaced a healy coil. The vehicle was repaired; however, the failure recurred two months later while driving at the same speed. A state trooper stopped to assist. The vehicle was once again towed to the mechanic and they performed the same repair. Less than a month later, the failure recurred again. The vehicle is currently at the contact's residence with a blown spark plug. The failure mileage was 100,000 and current mileage was 106,000. Updated 09/23/08. The consumer stated 3 sparks plugs had blown out from the engine. Updated 09/24/08. 8jb
97 to 99 5.4 Ford like to blow plugs out of the cast aluminum cylinder heads. They doubled the threads in 2000. It occurred to my 99 Expedition, out of warranty don't expectancy help from Ford maybe your dealer. My Expedition was 4 years old, at the time. Best advice buy GM forget about Ford unless you own a tow truck.
My wife was driving to Colorado springs on hwy 24. She pulled away from a stoplight when she heard a loud slapping noise. She was able to get to the side of the road safely, despite heavy traffic. We had the Ford Expedition towed to the dealer we bought it from. They have called me to tell me the number 7 spark plug blew out of he block ruining the threads that hold it, in addition the coil pack was ruined. I have a warranty on this vehicle (it was bought used), the service manager is telling me they will not cover this under the warranty because it is a "maintenance issue". I informed him that I will not pay for this repair and he said he would call Ford to see what they are doing, lol. If my wife had been traveling at hwy speeds she could have crashed and the possibility of a fire was real because of the fact fuel was coming out of the spark plug hole and the coil pack was still firing. Something must be done.
The contact owns a 1999 Ford Expedition. The failure occurred in October 2007 and the again on March 21, 2008. The spark plug came out of the engine while driving 25 mph. He found the spark plug sitting on top of the engine. The service engine soon light was not illuminated until the following day after the failure occurred. The mechanic stated that your number three spark plug blew out the engine block. He also stated that if he were driving faster than 25 mph the spark plug would have gone through the hood and then the windshield. The manufacturer stated that the failure was not covered by the warranty and they are unable to assist him with the repair. The estimated cost to repair the vehicle was $3,000 to $7,000. The contact also filed a complaint with the consumer protection Agency and was not given a case number to reference. The vehicle was serviced on a regular basis. There are invoices available to show each time the vehicle was serviced and diagnosed. The failure mileage was 11622 and the current mileage was 13000.
A D V E R T I S E M E N T S
- Norwalk, CT, USA