This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Expedition. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer for diagnostic testing. The dealer stated that the fuse box and GEM module multi-function failed due to a water leak from the windshield. The vehicle was repaired but the failure recurred. The failure mileage was 99,084.
Windshield leaked into fuse box and GEM module, growing a fungus and needing replacement, creating electrical functions to turn on and off at will with the potential of causing a fire.
The vehicle experienced the same defect with it's electronic function as stated in recall 00V 072 000. The vehicle was not included in the recall due to VIN.
- Oklahoma City, OK, USA
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Water in the fuse box causing many shorts. There is a leak in the wheel well. No water is any where else in the SUV. Shorts include, radio off and on, flashing lights on the dash, all lights off on dash, SUV starter relay shorted and tried to start the ignition without any keys or anyone in the SUV. Because it is considered water damage my extended warranty will not cover it. Ford Motor Company has been contacted by myself and they have apparently heard of this complaint and will not assume responsibility at this time.
Turn signal/wiper control stem shorting out with electrical arc sounds as long as stem is in L/R position. Same item occurred in similar vehicle owned by same: 1997 Ford Expedition, VIN#[xxx]. suspect this is a defective assembly which may cause accidents due to lack of ability to indicate turning intent, especially when turning left or changing lanes. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Hitchcock, TX, USA