This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heater hose leaks at the back of the firewall, drips down on top of spark plugs and shorts out spark plug & wire. Also see smoke from oil burning from same back area. No oil on the ground. Also, smell antifreeze & oil through vents after heater hose was repaired.
This is reported because of the common nature of this problem and the expense of repair. This is a faulty design which routes an engine coolant hose such that when the hose connection leaks, it drips onto the #4 coil pack and shorts it out. This defect has been carried over through at least three model years (97,98& 99). The cost of my repair was approx. $400. This is not normal wear nor is it a random component failure. I suspect Ford knows about the problem. As a high volume production company, their quality department has surely flagged this defect through some form of failure trend analysis effort.
- Bedford, IN, USA
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- Lubbock, TX, USA