This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL - the contact owns a 1999 Ford Expedition equipped with an evenflo infant child seat, model 3021805, manufactured in 2/1/2012. The contact stated that while driving 20 mph, she rear ended another vehicle and the car seat harness fractured leaving the baby unsecured. The baby occupying the car seat did not sustain any injuries; however, the child seated on the rear passenger side sustained injuries to the neck muscles. A police report was available if needed. The manufacturer was not made aware of the failure. The vehicle was destroyed. The car seat was not replaced.
The contact owns a 1999 Ford Expedition. The vehicle has a 2009 evenflo discovery child restraint seat, model 3021899 (na). The seat was manufactured on January 30, 2009. The child was properly secured in the infant only child restraint seat. The contact observed that the top portion of the harness retainer clip, used to secure the harness straps, failed without warning. There were no injuries. The child restraint seat was installed using the latch system. The restraint seat was replaced due to the safety issues. The manufacturer was notified of the malfunction. The VIN, mileages, and purchase date were unknown.
- Elkhart, ID, USA
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- Piedmont, SC, USA