This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Child safety locks began engaging on their own and my children were unable to exit the vehicle. For safety concerns (in case there was an accident, etc. Where my children had to get out) I took the vehicle to be repaired and then asked for reimbursement as it was a safety issue. (no recalls for this problem were found). Ford does not believe this is a safety issue, nor does it believe I am due reimbursement. I disagree and believe a recall should be imposed and I should be reimbursed.
Our locked vehicle was broken into and a considerable amount of personal property was stolen with no apparent forced entry. When we spoke to a police officer we were told that there was a design flaw in this particular vehicle in which a small screwdriver can be inserted under the keyless entry door lock and pop open the door locks. When we inspected further, we did find a small dent and gouged out paint from apparent use of a screwdriver. We purchased this vehicle from a dealership in January of 2004. Have there been any service bulletins pertaining to this and should the dealership have rectified this problem before putting it back out on the market?
- Las Vegas, NV, USA
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- Redlands, CA, USA