This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon inspection of the underside of my vehicle while changing my oil, I observed that the rear strap of my fuel tank had rusted through on one side and was no longer securing my fuel tank in place. I have since purchased replacement fuel tank straps and upon researching guidance for replacing the straps, I found many articles online regarding a fuel tank strap recall for 1997-2001 F150's, however it appears that the Expedition, which are very similar to the F-150's, were not covered by this recall. I'm very lucky that I found the rusted strap before the tank dropped and potentially ruptured, causing injury to me, my wife and our infant son. If the gas tank strap recall cannot be extended to cover Expedition, I would at least like to know the reason why the Expedition are not covered. Thank you.
The contact owns a 1998 Ford Expedition. The contact stated that the fuel tank ruptured and the vehicle was taken to a local mechanic where the contact was advised that both fuel straps was also rusted. The manufacturer was contacted and a complaint was filed. The manufacturer advised that there were no recalls for the failure and offered no further assistance. The failure mileage was 78,000.
I was driving @ 70mph down interstate 10 in seguine Texas when the sparkplug on my 1998 Ford Expedition blew out of the head, destroying the coil, plug and wire. The vehicle interior filled with gas fumes and the vehicle started to knock very loudly. I was able to stop the vehicle prior to the fuel vapors igniting, however this was extremely dangerous as my wife and children were in the vehicle with me. After researching I have found that this problem is common with the Ford 5.4 Triton engines. The mechanic I took the vehicle to explained that the aluminum heads do not mesh with the steel spark plugs and eventually tear all the threads out of the head and shoot the plug out of the hole. The head of the vehicle had to be removed and machined at a cost of 1400$.
The gas tank straps on my 1998 Ford Expedition rusted through. Luckily I noticed the gas tank was hanging down from the truck before taking it on an extended trip. Upon further inspection, the cross-frame support rail that holds the gas tank strap was also rusted through.
- Portland, ME, USA
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Poor gas mileage. Window sticker when purchased claimed (16) highway. Driver claims vehicle only get 13 miles to the gallon. Dealer states that sticker is not true.
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- East Berlin, CT, USA