This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both outside mirrors separated from the outside, making visual contact very poor. Owner took the vehicle to the dealership but was informed that because the vehicle is out of warranty, there was nothing else they could do. Sideview mirrord were delaminating, causing poor visibility. Side mirrors are delaminating causing poor visability.
Outside mirrors on both sides of auto have shown lines in the mirrors and they show up in sunlight and when in traffic at night. They cause you to lose some vision. I noticed this condition for some time but the dealers told me this was normal. This auto has only 500 miles now but this started back in 2000. I just went in for service 3/17/05 at Ford and they said its up to me to pay for replacement. I feel that this is a safety issue. Please let me know if this is common on Ford SUV. Thank you R vusich.
Exterior mirrors are experienceing peeling from inside of both mirrors, and causing poor visibility. Dealer notified, and unwilling to assist in this matter. Feel free to provide us with any further information concerning this problem.
Side view mirrors vibrate so badly that you cannot see anything in them. Everythung is a blur. The problem is worse the faster you go. At highway speeds of 60-65 mph it is the worst. The problem has existed since the vehicle was new (Oct. '98). Replacement of the mirrors by the dealer has not helped. The dealer says that it is a problem that has been brought to their attention by other Expedition owners, but that Ford motor has no solution to fix the problem. This causes a safety concern as the driver has to turn to look out the windows to see if there is a vehicle as the mirrors are rendered useless. Upon contacting Ford Motor Co. Of my concerns (1-800-392-3673), I was informed that engineering would be contacted and that I would have to keep in contact with the dealer for any information as Ford would not contact me. I asked when this would be and was informed that no date could be given. I also asked for this information in writing and was informed that this was not possible.
A D V E R T I S E M E N T S
- Virginia Beach, VA, USA