This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The font wiper have quit working and have been fixed on four occasions with new switches, the rear wipers have failed on three occasions and has had 3 motors replaced, the rear wiper is currently inoperative, the manufacturer is aware of the problem.
Rear wiper motor (rwm) has failed and been replaced 4 times within 36K miles, 39 mos from purchase as new. Purchased truck on 9/12/98; rwm replacement #1 on 6/3/99 at 8530 mi; rwm replacement #2 on 9/25/99 at 11965 mi; rwm replacement #3 on 7/13/00 at 20413 mi; rwm replacement #4 on 12/12/01 at 35419 mi. Why has this component failed so often" defective design? defective components? improper installation" also see rwm failure complaints made by other consumers to NHTSA. Please refer to those ODI #'s: 540834; 608809; 608715; 607562; 609271; 609531; 544197. There appears to be a pattern of rwm failure. Consider how many others have not bothered to report this problem. I can provide any documentation needed. I look forward to working with you in your efforts to have Ford Motor Company correct the rear wiper motor failure problem. Thank you.
The font wiper have quit working and have been fixed on four occasions with new switches, the rear wipers have failed on three occasions and has had 3 motors replaced, the rear wiper is currently inoperative, the manufacturer is aware of the problem.
- Ann Arbor, MI, USA
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- Anchorage, AK, USA