This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Gear shift cable broke when shifting from reverse to drive. Car was stopped on a flat surface. No excessive force. No binding. Cable showed no evidence of deformation. Cable strands separated unevenly but stayed together. Appeared to be a material defect combined with probable improper factory installation (torque). Shift cable part number is xl3Z7E395ab. Local Ford service department acknowledged this has occurred on other Ford vehicles brought in for service.
- Virginia Beach, VA, USA
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- Virginia Beach, VA, USA