This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear lower trailing arms that hold the rear axle in place are made too thin and with corrosion will fail. This will cause the rear axle to move backward and break the drive shaft.
There is excessive play in the steering wheel, it rocks from side to side. I am a mechanic so I replaced both shaft bearings but this did not cure the problem. The upper steering shaft will need to be replaced because the yoke is wearing out causing this condition. If the yoke should snap the ability to steer will be lost and can cause death. This is a crucial and critical steering component that should last the life of the vehicle. Can you let me know if this is covered by the manufacturer as this repair will have to be done asap. Also the rear lower control arms are rusted out they actually have holes in them I would like to know if this would be covered as well. This vehicle is well maintained, I have driven a lot of different vehicles and never seen steering and suspension parts wear out like this before. They don't make them like they used to. I like my truck though, I will buy another Ford in the future, but for right now I got to keep this one rolling down the highway. Thankyou
My brakes started squiking, and that went on for about a week and then it became hard for me to stop. So now I have a lot of squiking and I have to stop way before I am suppose to. I bought some brake pads that did not fix the problem.
The contact owns a 1997 Ford Expedition. While driving 25 mph, the front driver side tire disengaged without warning. As a result, the vehicle crashed into the curb. The mechanic stated that the lugs were stripped and could have caused the failure. There is a recall for the wheels: Lugs/nuts/bolts (NHTSA campaign id # 98V095000) however, the dealer stated that her VIN was not included. The contact stated that while driving 15 mph, she heard a clinking noise coming from the rear of the vehicle. The vehicle was towed to the dealer and they stated that the rear axle track bar bracket separated from the frame. There is a recall for the suspension: Rear (NHTSA campaign # 96V252000) however, the dealer stated that her VIN was not included. In addition, while driving 55 mph, the spare tire disengaged without warning. As of February 11, 2008, the dealer had not inspected the vehicle for this failure. The failure mileage was 158,000 and current mileage was 160,000. Updated 03-11-08 updated 03/11/08
First complain: Rear end differential problem - Ford safety recall no. 96S60 explains that 1997 Ford Expedition rear axle track bar can seperate from the frame due to missing welds or a weld pattern that is not fully compatible with the design level of the bracket. This recall states that Ford is responsible for the repair of this defect from 12/1996 forward, regardless of the age, mileage, or ownership. This did happen to my vehicle and I did contact Ford, and they will not repair this.
- Saint Louis, MO, USA
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When I take off the gas is sticky and takes alot to get it going, when turning from stop my rear end vibrates like it's going to fall off. Aready had the transmission replaced by the dealer ship I got the car from. Driver side window clunks when rolling down, motor makes a knocking noise when cold. I just don't expect this kind of problems when you pay alot of money for a nice car.
After making a right turn off a major parkway in westchester county NY, where we had been traveling at 60 mph, I made a right turn at exit. After proceeding 25 feet, a horrific noise was heard, the car lost steering ability and shook and bucked wildly. Hit a tree on roadside and came to rest. Found that the left tie rod ball joint completely separated and the left wheel had no steering at all. The incident would have killed my entire family had it happened at highway speed. This should not be possible. Prior to this, last year, both sway bar links fractured, also resulting in a near crash situation. This vehicle needs to be investigated. It is a death machine on wheels!!!!
There was a noise coming from underneath vehicle. Consumer looked underneath, and noticed that left sway bar was broken. Dealership was aware of problem.
Both sway bar end links failed-- right in 3/01 and the left just failed in 8/01. Handling goes bad with excess front body roll. Design is poor with a single long bolt that is over stressed and corrodes, then fails. It is not easy for the average consumer to even detect that it happened unless you get under the car and look.
Consumer was having a problem with sway bar. Sway bar has bolts on each side broke. Nothing was holding sway bar in place. Contacted dealer, and dealer was not willing to do anything. A local repair shop found the front end high speed anti sway bar links were completely missing.
When making right hand turns vehicle intermittently acts like back is independent from front. When coming to a stop, vehicle bucks and drags. Dealer informed consumer that motor, rear sway bar link, forward drive shaft and speed sensor needed to be replaced.
The bolts that hold the sway bar in place on the front of my 1997 Ford Expedition broke off completely. Had I been driving on a freeway or around a corner I feel that I would have lost control of my vehicle. I have contacted my Ford dealer for repairs.
Front and rear sway bars keep breaking and disappearing. Dealer notified, and informed consumer that not covered by warranty, and any repairs would be done at consumer's cost.
Pulled out of my driveway into traffic with family in vehicle and almost immediately lost all steering control. Tie rod end snapped out (faulty design), replaced with moog brand properly designed outer tie rod. Also the sway bar separated from the truck. This vehicle is not used for any type of "off road" driving, there was no warning before the tie rod went. More than one auto mechanic has told me that Ford is the only auto company that make their tie rods in this manner. There does not seem to be any "safety" feature to the tie rod end to keep it from falling out. I had just been traveling on the interstate at 65 mph two minutes prior to the total loss of vehicle control. We are certainly aware that the mileage on our vehicle warrants some wear and tear, however, these tie rods are just not made properly. Please research the design used and compare to the more appropriately designed moog brand replacements. Also the sway bar is completely unattached from the vehicle on the left front side.
Lost control while turning into an intersection at 5 mph due to driver's side inner tie rod disconnecting. Also, both side sway bar links fell off. Dealer was not contacted.
A D V E R T I S E M E N T S
- Jackson, TN, USA