This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had a problem with noise coming from the right rear of the Expedition since we started leasing it on 3/30/00. I have taken the truck in numerous times lettng them know the noise was still there. I either was told nothing was found. Well, eventually things started to go wrong with it. Ball joint, blow out tire and ext. I have taken the truck in to candy Ford over this issue over 6 times and nothing has been done. I recently took it in to Goodyear to check the tires on it to see what was wrong with ith and they said the right rear axle was bent. So I have contacted candy Ford again and they have the truck know looking at it. I would like to know how these dealers can sell you or lease you something with it have been damaged without informing you of this before sale is complete. I fell this dealer ship has put my family in sever danger by allowing me and my family to drive around in this vechile. I do not feel that I'm safe driving this vechile no matter the work they might do to it. There have been to many things that have gone wrong with it and still going wrong with it.
Stabilizer bar end links were broken in half and had to be replaced. In addition at approx. 60,000 miles during 2000 C.Y. all ball joints and tie rod ends had failed and had to be replaced at the cost of over $1600. The "lube-for-life" design for these components is a farce. They were rusted and warn out and created an unstable front suspension and steering situation. This vehicle has seen no off-road driving.
- Sterling Heights, MI, USA
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- Milwaukee, WI, USA