This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side exhaust manifold studs corroded and broke on 4.6L engine, causing exhaust leak with emission control catalytic converter. Replaced studs with stainless studs, but not acknowledged on 4.6L.
Charcoal cannister on fuel tank clogs w/ dirt from gravel road, causes engine light to come on. I paid to replaced it with a re-designed part & dealer still repeatedly has to clean new 1 out. He says this happens to 97S & 98S. This is a pressure relief valve. Now I'm told to buy another new one with no guarantee it won't clog. I'm driving with it clogged. Who knows if pressure will build in the tank. Complaints to Ford have been useless. I live in the country. Cannot avoid gravel road. This SUV is advertised to handle this kind of driving. Our Ford pickup and Jeep Cherokee don't do this. I want Ford to come up a part that works.
We were informed by ritar Ford that the reason the engine" check light came on, was caused by water dripping from the air conditioner line onto the oxygen sensor. We were also informed that T.S.B.# 00-1-7 would alleviate the problem by re-routing the line so the water would not drip on the oxygen sensor. However even though we purchased E.S.P. (extended warranty protection) this repair was not covered because we exceeded 36,000 miles. I feel as we were "ripped-off being asked to pay for a obvious engineering shortfall by Ford Motor Company. Aside from the engineering problem, a pontental enviromental problem is possible due to the failure of the oxygen sensor.
- Darien, CT, USA
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- South Park, PA, USA