This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On December 6 2005 my 1997 Ford Expedition caught fire around 2:30 a.M. the vehicle was off and we we're asleep. The police had to call my home and aware me of the fire and ask me to evacuate my residence because someone had reported the fire outside my home. Part of my home was also damaged.
My 1977 Ford Expedition was parked in front of my house off for an hour.it then started on fire in the engine compartment and quickly engulfed the front of the car in flames destroying the car.the fire was so intense that I couldnt put it out with a fire extiguisher the fire dept had to put it out.
Contact had a 1997, Ford, Expedition that burned on 4-23-2004. She called Ford, and they told her that there was nothing they could do because they had no proof of what caused the fire. The car was sitting in a grocery store parking lot ; she hadn't driven it for more that 15 minutes when it caught on fire while sitting there. The vehicle had been in the garage for 3 weeks prior to this. The fire came from under the hood. The inside of the car was not damaged.
While vehicle was parked a fire started under the hood. The fire was put out. Dealership was notified, but did not resolve the problem. The consumer stated that he did not know if the cruise control was operating properly because he rarely uses it.
- Austin, TX, USA
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I have a 1997 Ford Expedition which caught on fire on Saturday July 17, 2004. He car caught on fire when it was park in the parking lot in my office. I haven't start the car for a couple of days prior to the event. The fires happened when the car is not in use and the vehicle is turned off. I tried to do some online research and find nothing relate to the problem. I still have the car parking in the back parking lot, the whole car was total. Houston fire department came to the parking and stop the fire, the case number is 040865bv by R.L scott houston arson investigator and his number is 713 865 9018.
Due to icy road conditions, the vehicle slid off the road, impacting the passenger side at a point between the front fender and front door. A fire started immediately at point of impact, under the hood. The driver exited the vehicle, only to notice that the engine was still running. She reached back into the vehicle and turned off the engine. The fire spread very rapidly and enveloped the entire vehicle, destroying it completely. It is our understanding the vehicle's inertia switch should have shut off the fuel system, killing the engine. Obviously the inertia switch did not work because the engine continued to run after impact. The driver would probably have been burned to death had she been rendered unconscious by the impact, as there was no one present when the accident occurred in a wooded section of state route 271, cambria county, pa.
Hood light connection faulty.'clunk' going over moderate bumps due to suspension concern-dealer said it was because my gas tank was 3/4 full and it was 'sloshing' around.technician described a 'transmission chatter' but was unable to determine cause.steering wheel has 1/2 inch of play.** vehicle has had 42 repairs, 38 repair days, 36 pages of warranty work and over $10,000(cdn) in warranty costs. It has 6 warranty repairs pending (plus a repeated request to address the documented 'piston slap'). we are currently slated for arbitration with camvap October 27, 1999. Feel free to contact us. We are simply fed up! regarding the signature card, if it is applicable for Canada please forward us a card. If we can be of any assistance please let me know.
Rear sway bar fell out of bushing, making difficult to control. Engine has rough idle.roof rack fell off due to screws that hold rack to roof were not installed.exterior moldings and glass trim discolored.passenger power window sticks and squeaks.serpentine belt noisy upon cold morning starts.
Vehicle was parked and turned off, within 5 min of parking and exiting vehicle a fire started in the engine compartment, there were 2 abc type fire extinguishers used on the fire but it could not be supressed until a fire truck arrived on the scene. I listed electrical but it could have involved the fuel system also, the truck was a total loss. The state farm claim # is 53-C431-317 and their rep is cathrine ismert @281-587-6608
A D V E R T I S E M E N T S
- Delano, CA, USA