This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Parking brake on 1997 Expedition fall to pieces, replaced both E-brake assemblies. The consumer started using the parking brake since his driveway contained a slop, until one day when he backed of out of a parking spot, the vehicle began to make funny noises. The next day the vehicle began to make grinding noises and started to vibrate badly. The vehicle was towed and the consumer was informed by the dealer that it was a known problem, but Ford would not fix it for free. The starter was replaced.
I am original owner of my 1997 Expedition, which just turned 60000. Driving at night, the dashboard lights flickered. Stopped the truck and it stalled. When trying to restart, battery did not have enough joice to turn engine. When hooking up jumper cables, the starter engaged by itself, without key in ignition, engine started, but starter remained engaged for a few minutes. Engine idled, but when headlights were turned on engine stalled. When trying to restart, nothing happened when turning key, even with jumper cables connected to a good battery. Had to have it towed. Mechanic had to replace ground wire, starter, starter soleniod, starter cable, alternator, battery, and lockout sensor. Mechanic said he has replaced many ground wires on these trucks, but typically only ground wire, starter solenoid, & battery. My truck was the worst effected. How can I find out if there is any action that can be taken against Ford for this very expensive fault ?
A D V E R T I S E M E N T S
- Trabuco Canyon, CA, USA