This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On December 6 2005 my 1997 Ford Expedition caught fire around 2:30 a.M. the vehicle was off and we we're asleep. The police had to call my home and aware me of the fire and ask me to evacuate my residence because someone had reported the fire outside my home. Part of my home was also damaged.
The contact owns a 1997 Ford Expedition. On July 23, 2007, the ignition switch failed to turn as the contact attempted to start the vehicle. The vehicle was towed to the dealer and they stated that the ignition switch cylinder needed to be replaced. She was not informed of any recalls at that time. Upon returning home, the contact realized that she had two different invoices; one stated that there was a safety recall on the vehicle and the other charged her for the recall repair. The purchase date was unknown. The current and failure mileages were 88,695.
Spark plug #6 blew out of the cylinder head. Resulted in being stranded on the road and impeding the flow of traffic. Dealer was not helpful regarding repair.
My 1997 Ford Expedition has had 9 faulty or failed engine coils. The problem is most prevelant in the spring. I suspect moisture but have not been able to isolate the source. The coils have typically been on cylinders 5, 6 and 8.
My 1997 Ford Expedition (eddie bauer) with 5.4L engine with under 60000 miles and with all regular service at dealership "blew" a spark plug out of passenger side cylinder head. Plugs are original factory installed. Please see "Consumer Affairs.com website. While not a safety issue plugs on Ford 96-2000 are blowing out all over country. The fix is $2-3K. Please consider recal investigation.
When the consumer attempted to start the vehicle it would not start. This occurred four times. After an hour the key was inserted into the ignition and the vehicle started up as if nothing happened.
I am original owner of my 1997 Expedition, which just turned 60000. Driving at night, the dashboard lights flickered. Stopped the truck and it stalled. When trying to restart, battery did not have enough joice to turn engine. When hooking up jumper cables, the starter engaged by itself, without key in ignition, engine started, but starter remained engaged for a few minutes. Engine idled, but when headlights were turned on engine stalled. When trying to restart, nothing happened when turning key, even with jumper cables connected to a good battery. Had to have it towed. Mechanic had to replace ground wire, starter, starter soleniod, starter cable, alternator, battery, and lockout sensor. Mechanic said he has replaced many ground wires on these trucks, but typically only ground wire, starter solenoid, & battery. My truck was the worst effected. How can I find out if there is any action that can be taken against Ford for this very expensive fault ?
While driving vehicle engine check light comes on and remains on. This causes vehicle to act as if it's going to stall out when its idling too long at stop lights or stop signs. Has happened so far 5 times. Had taken to dealership 4 times, each time mechanic replaced a coil pack. Light would go out, but after 2 weeks would return again.
A D V E R T I S E M E N T S
- Conestoga, PA, USA