This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I went to replace the brakes and rotors on our 97 Expedition with 71000 miles, I came to find out that both front rotors where rusted to the wheel hubs. I had to spend an additional $300 to buy new wheel hubs.
Axle-front- lubricant leaking from front axle tube vent hose--issue oil is forced out the vent tube and sprayed oil all over right/front tire and disc brake and rotor. I paid to repaired it. Ford had no concern about the safety problem. Ford knows about the problem. There is a tsb (97-10-10). Oil on the brake pads rotor and tire would cause a stopping problem. Also oil based lubricants cause rubber parts (seals) to swell up on anti-lock brake system. Ford would not pay to repair the factory built- in defect and would not acknowledge any safety problem. A new design axle tube is needed to correct the origional design flaw. Oil coated tires and brakes do not stop well, and should be looked into before someone gets into an auto wreck.
Brakes were squeaky and felt spongy, addressed twice, rotors were out by -0.05. Engine exihibit 'piston slap' documented from day one, dealer stated it may be attributed to octane level, informed by second dealer to downshift, that it will not harm engine, road test by technician diagnosed the PCM was adjusting to load!!nowhere to secure child seat in third row.heater replaced twice with windows fogging creating poor visibility.second row single seat fell back upon acceleration, knocking passenger's head back, was stuck and would not reset until pushed very, very hard. Interior dash and headliner squeaks, horseshoe molding tabs around stereo wore through and rattles
A D V E R T I S E M E N T S
- Seymour, IN, USA