This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Expedition. The contact stated that while driving 5 mph over a small bump in the road, the spare tire detached from underneath the vehicle. The contact examined the vehicle and noticed that the cable which held the spare tire in place fractured due to rust. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure and current mileages were 156,000.
While driving down the highway a normal speed the spare tire on my Expedition fell off when the cable holding the tire up seemed to have broke. My vehicle ran over the tire and I could see the spare bouncing wildly down the road. Fortunately, no other cars hit the tire but it was extremely close since a car just passed from the other direction and there would have been no way they could have missed the bouncing tire in the oncoming lane. Ford does not know how close they came to killing innocent people. The road was smooth without bumps, the tire just fell off. To my knowledge, we have never used the spare tire on this vehicle.
Our spare tire that was mounted underneath the car, -fell off- while driving through a residential neighborhood. The cable "broke" that was holding it in place underneath the car. Thank goodness we were not on the freeway. It will cost $100. To repair.
The child safety door locks on the rear doors of our 1997 Ford Expedition will gradually move themselves from the off to the on position, preventing the rear passengers from being able to exit without someone opening the door from the outside. Have attempted to tape the locks in the off position, but this has not worked.
The contact owns a 1997 Ford Expedition. The contact stated that the finish on the rear of both exterior side mirrors is peeling. He can see the printed circuit board as a result of the failure. The dealer stated that they will repair the mirrors at the contacts expense. The current and failure mileages were 80,034. Updated 09/26/07
- Greensboro, NC, USA
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Running board design is faulty, the board is designed to catch water thrown by the wheels as the vehicle is driven. This causes the running board to be coated with ice under freezing conditions or mud with any other wet road driving.
Due to the design and the plastic material on the entry step:running board, when entering and exiting the vehicle the consumer slipped and was injured.
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- Batavia, OH, USA